Maurice Washington Brown

Salary: $145,6200.00 USD Per Year

Hours per week: 40

Series: 0201 Human Resources Management

Pay Plan: GS - General Schedule

Grade: 14

Supervisor: Rhonda Lunsford (202) 868-1191

Okay to contact this Supervisor: Yes

FACILITATOR OF EMPLOYEE RELATIONS POLICIES, PROCEDURES, AND REGULATIONS: I serve as the Headquarters Employee Relations Team Lead to a staff of 12 Labor and Employee Relations Specialists. In this role, I provide expert guidance and direction to my team in all areas of Employee Relations. This includes advising my team and our customers on appropriate disciplinary actions, reviewing written work products, conducting recurrent Employee Relations trainings, representing the Agency in third party hearings, and developing my team in all facets of Employee Relations.

EXPERT EMPLOYEE RELATIONS GUIDANCE: Daily, I communicate with employees ranging from Coast Guard Wage Grade (WG) and General Schedule (GS) Bargaining Unit employees (BUE) to high-ranking managers, supervisors, and military leaders. I am able to communicate effectively through numerous channels including teleconferences, phone, email, and in person. I currently possess a Bachelor's of Science in Organizational Management and a Master's of Science in Organizational Leadership, which have taught me the importance of management/employee relations in the workplace.

Salary: $136,780.00 USD Per Year

Hours per week: 40

Series: 0201 Human Resources Management

Pay Plan: GS - General Schedule

Grade: 14

Supervisor: John Murphy (202) 868-1191

Okay to contact this Supervisor: Yes

CONTRACT INTERPRETATION AND GUIDANCE: Served as the sole Labor and Employee Relations (L/ER)Specialist to all bargaining and non-bargaining unit employees of the Immigration Records and Identity Services(IRIS), Office of the Chief Financial Officer (OCFO), Office of Chief Counsel (OCC), and Office of Performance and Quality (OPQ) directorates. I provided expert guidance to USCIS senior leadership and management officials on a wide range of federal Human Resources (HR) laws, regulations, policies, executive orders, Memorandums of Agreement (MOA), Supplemental Agreements, and directives. I was also responsible for conducting training with management officials on a regular basis and reporting updates to relevant laws,policies, HR matters, and regulations to the appropriate officials for compliance. I assisted management officials with investigating alleged misconduct, understanding Reports of Investigation (ROI), and taking corrective action, when appropriate.

SKILLED IN TECHNICAL RESEARCH: I possess a Bachelor of Science in Organizational Management, a Master of Science in Organizational Leadership, and a Doctor of Business in Administration degree in Human Resources Management. My studies have taught me several techniques, both quantitative and qualitative, that I use to collect, track, and analyze data. I use these skills to stay abreast of L/ER issues and provide recommendations to management officials. I am also skilled at using databases such as Cyberfeds to research policies, procedures, regulations, legislation, and precedent-setting decisions. When advising management on L/ER matters, I ensure I provide guidance that is in compliance with the applicable laws, regulations, and departmental guidelines. I coordinate with other HR departments as needed to ensure the appropriate processes are followed in handling complex cases such as requests for reasonable accommodation, which may include multiple HR offices. I assisted with the negotiation of the Uniting for Ukraine (U4U) MOA and supplemental agreement that was ratified by the union and later received Agency Head approval.

EFFECTIVE ORAL AND WRITTEN COMMUNICATION: I was responsible for preparing written work products and presenting them orally to senior leaders, BUEs, non-BUEs, union officials, management officials, and individuals outside of the agency. When it appeared there was a systemic issue present within one of my areas of responsibility, I compiled and presented the relevant data to the appropriate management official(s) for review. I have prepared grievance responses from Step I through Step III, and drafted settlement agreements in consultation with OCC when appropriate. I also prepared and facilitated "Addressing Poor Performance" training across the IRIS Verification directorate. I delivered this training to IRIS Verification front line supervisors and senior leadership officials by outlining strategies to use in addressing employees who fail to meet the performance expectations of their position, and the dangers associated with managerial inaction.

Salary: $103,690.00 USD Per Year

Hours per week: 40

Series: 0201 Human Resources Management

Pay Plan: GS - General Schedule

Grade: 13

Supervisor: Dawn Hernandez (202) 257-2483

Okay to contact this Supervisor: Yes

EXPERIENCED IN THE FULL RANGE OF LABOR AND EMPLOYEE RELATIONS:

Responsible for preparing written work products and presenting them orally to BUEs, union officials, management officials, and individuals outside of the agency. When it appeared there was a systemic issue present within one of my areas of responsibility, I compiled the relevant data and presented it to the appropriate management official(s). While in this position, a shop within my area of responsibility was having significant unscheduled leave issues. I was able to put together an excel spreadsheet illustrating how allowing this misconduct to continue impacted the operation as a whole. I outlined the staffing issues caused by failing to address this behavior on the front and backend with jobs being delayed and the additional cost associated with backfilling employees who demonstrated a habit of leave abuse. As a result, we implemented a system that required the supervisor to complete a written discussion for each unscheduled absence. The supervisor was also responsible for compiling the discussions monthly and consulting with me regarding employees who incurred three or more unscheduled absences. In addition, I have also completed or contributed to:

• Served as the Chief Negotiator between the USCG and the Tidewater Union regarding the Vaccination Implementation Plan Guidance that was recently issued.

• Assisted in making revisions to the Master Labor Agreement negotiated between the USCG and the American Federation of Government Employees Council 120 (AFGE). I was responsible for reviewing and editing the language in two articles for renegotiation.

• Served as the Agency's second chair in Master Labor Agreement (MLA) negotiations.

• Trained and certified mediator in the DHS Shared Neutrals Program. Successfully mediated six cases for FY 2022.

• Successfully completed the FMCS two-week negotiations training.

• Facilitated L/ER training to new supervisors and managers on four occasions during FY 2022.

Salary: $88,754.00 USD Per Year

Hours per week: 40

Series: 0201 Human Resources Management

Pay Plan: FV - Federal Aviation Administration

Grade: I

Supervisor: Mark Mang (404) 590-4497

Okay to contact this Supervisor: Yes

EXPERT LABOR AND EMPLOYEE RELATIONS GUIDANCE: Served as a subject matter expert (SME) in annual Memorandum of Understanding (MOU) negotiations, which required extensive research and an understanding of the specific needs of each facility. Consulted management officials on a wide range of federal Human Resources (HR) laws, regulations, policies, executive orders, and directives. I prepared written work products for supervisors, managers, and high-ranking officials regarding grievance responses, performance appraisals, disciplinary/adverse actions, and correspondence with the union.

ACCOUNTABILITY BOARD POINT OF CONTACT (POC): As an AB POC, I facilitated training to the field regarding management's responsibilities in maintaining an environment free of harassment, discrimination, and violence. As an AB POC, I also assisted managers and supervisors in investigating claims of harassment and taking corrective action when violations were found.

DESIGNATED DISCIPLINARY ACTION ADVISOR: In cases where claims were substantiated, I have provided guidance to management officials regarding corrective measures to take with the employee(s) involved to deter future misconduct. In making suggestions, I provided management with multiple options along with the possible benefits and ramifications of each approach.

Salary: $69,739.00 USD Per Year

Hours per week: 40

Series: 0201 Human Resources Management

Pay Plan: PS - Excepted Service

Grade: 19

Supervisor: Kris Gray (816) 374-9312

Okay to contact this Supervisor: Yes

KNOWLEDGE OF LABOR RELATIONS PROGRAMS, POLICIES, PROCEDURES, AND AGREEMENTS AT A LEVEL SUFFICIENT TO ADVISE LOCAL MANAGERS AND TRAIN SUPERVISORS. As a Customer Service Supervisor, I was responsible for managing three different crafts: Clerks (APWU), Letter Carriers (NALC) and Rural Letter Carriers (NRLCA) As a supervisor, I analyzed all pertinent information to determine if a contractual violation took place. Not only did I use the National Agreements on a daily basis, I also reviewed paperwork and performance reports (where applicable) to track hours and other work-related metrics to ensure contract compliance. If necessary, I also contacted the Subject Matter Experts for guidance in areas that I do not have a working knowledge in, as it is vital to understand specific processes to effectively communicate them. I have been able to successfully research, interpret, and apply contractual language to complex workplace issues within several different crafts, which are governed by different contracts.

EXPERIENCE IN THIRD-PARTY PROCEEDINGS: On a daily basis, I communicate with employees, ranging from high level Managers and Postmasters to front-line Supervisors and Craft Employees. I am able to communicate effectively through numerous channels including teleconferences, phone, email, and in person. I currently possess a Bachelor's of Science in Organizational Management and a Master's of Science in Organizational Leadership, which have taught me the importance of management/employee relations in the workplace.

Salary: $54,031.00 USD Per Year

Hours per week: 40

Series: EAS

Pay Plan: PS - Excepted Service

Grade: 15

Supervisor: Kelly Lanning (850) 517-6427

Okay to contact this Supervisor: Yes

RESPONSIBLE FOR ALL ASPECTS OF CITY DELIVERY: Served as opening supervisor which encompassed completing all tasks on a daily basis pertaining to having the mail distributed by 7:30. Direct supervisor to 16 city carriers (including CCA's) and indirect supervisor to 17 rural carriers (including RCA's). Responsible for the daily oversight and maintenance of all delivery operations including scheduling, training, discipline, daily street and office observations, and ensuring all AM operations were run efficiently as possible to avoid carrier waiting time and minimize time in the office. Skilled in the analysis and preparation of all reports required to efficiently run a delivery operation; ran and submitted numerous reports on a daily basis for review by the postmaster.