Mauricia Woodard
Newnan,GA
Summary
Compassionate and dedicated Certified Nursing Assistant (CNA) with over a year of experience providing high-quality patient care and support, including hands-on experience as a Home Health Aide. Skilled in conducting vital signs assessments, assisting with daily living activities, and ensuring a comfortable, safe environment for patients. Experienced in both hospital and home healthcare settings, demonstrating strong adaptability and teamwork. A diligent and hardworking professional eager to continue learning and growing in the nursing field while delivering exceptional patient-centered care. Seeking an opportunity to leverage clinical expertise and administrative skills to contribute effectively to a healthcare team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Health Aide
Independent Management
Newnan, GA
01.2023 - Current
As an Independent Home Health Aide Contractor, I provide personalized in-home care and support to clients, assisting with activities of daily living (ADLs) such as bathing, dressing, grooming, and mobility assistance. I monitor and record vital signs, recognize changes in health conditions, and communicate effectively with family members and healthcare providers to ensure optimal care. My responsibilities also include meal preparation, medication reminders, light housekeeping, and companionship to promote emotional well-being. I create a safe and comfortable environment for clients, particularly those with chronic illnesses, disabilities, or age-related conditions, while respecting their independence and dignity. Through strong time management and organizational skills, I coordinate schedules, maintain accurate documentation, and ensure compliance with care plans.
As a compassionate and dedicated caregiver, I am committed to enhancing the quality of life for my clients while adapting to their evolving needs.
Medical Receptionist
Rehabilitation Center
Newnan, GA
01.2022 - 01.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Documented conversations with customers to track requests, problems and solutions.
- Maintained strong call control and quickly worked through scripts to address problems.
- Reviewed customer account information to determine current issues and potential solutions.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Resolved inquiries to consistently meet performance benchmarks.
- Trained new employees on processes to promote productivity team-wide.
- Corresponded with service department team members to build and implement successful solutions to customer problems.
Education
Greenville High School
2019
Skills
- Certified Nursing Assistant
- Vital Signs: Blood pressure, Radial Pulse, Respirations, Temperature, and Body Systems
- Recognizing and reporting changes in patient conditions
- Using good body mechanics for lifting, moving, and transporting patients
- Foley Catheter care
- Microsoft word
- Microsoft Excel
- Microsoft PowerPoint
- Trained on how to administer first aid
- Trained on how to perform CPR
- Trained to be able to perform Unit Secretary job duties
- Personal care for patients
- Great communication and organizational skills
- Trained on Epic System healthcare software
Certification
BLS with American Heart Association
Timeline
Home Health Aide
Independent Management
01.2023 - Current
Medical Receptionist
Rehabilitation Center
01.2022 - 01.2023
Greenville High School