Mauricio Cardoso Neto

As a bartender at Lilly's, I was responsible for crafting high-quality beverages, managing bar operations, and ensuring a seamless customer experience in a fast-paced environment. My role required multitasking, precision, and strong interpersonal skills to maintain efficiency and customer satisfaction.

• Expertly prepared a wide range of cocktails, beers, and wine selections, while ensuring compliance with responsible alcohol service laws.
• Managed high-volume drink orders efficiently during peak hours, maintaining speed without compromising quality.
• Maintained bar inventory, restocked supplies, and minimized waste through accurate portioning and organization.

During my time at Patsy's Pizzeria, I provided exceptional service to patrons while efficiently managing multiple tasks. I consistently received positive feedback for my friendly, outgoing attitude, as well as my efficient, attentive service.

• Managed a high volume of customer orders under pressure, with precision and accuracy.
• Clear and courteous communication skills, adept at conveying information to guests and colleagues effectively.
• Established and nurtured positive relationships with a diverse clientele, resulting in increased customer loyalty and satisfaction.
• Managed cash transactions and processed credit card payments for a high-traffic restaurant, ensuring accuracy and adherence to financial protocols.

As the primary technical volunteer for my local church studio, I was responsible for overseeing and managing all technology-related aspects of church services and events. My role required strong problem-solving skills, attention to detail, and the ability to quickly troubleshoot technical issues to maintain a smooth experience for both in-person and online attendees.

• Managed all technical aspects of church services, including operating and maintaining audiovisual equipment for live presentations.
• Controlled display systems for song lyrics, Bible verses, and multimedia content on large screens.
• Ensured smooth operation of sound systems, microphones, and visual equipment during services and events.
• Assisted in troubleshooting and resolving technical issues related to audiovisual hardware and software.