Mauricio Coronel
Firehouse Subs
Tallahassee,FL
5
years of professional experience
Diverse restaurant professional with an experienced background in customer service/satisfaction and food safety. Proven ability to collaborate effectively with team members during peak hours while maintaining cleanliness and quality standards. Quick and adaptable learner ready to contribute to a dynamic team environment.
Work History
Team Member
5 Months- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Collaborated with team members to enhance workflow efficiency during peak hours, optimizing service delivery.
- Assisted in inventory management, monitoring stock levels and minimizing waste through effective organization.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in a polite and professional manner.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Restaurant Team Member
5 Months- Prepared and assembled diverse bagels and breakfast items, enhancing customer satisfaction.
- Collaborated with team members to ensure timely service during peak hours.
- Maintained cleanliness of workstations and dining areas, contributing to positive dining experience.
- Collaborated with team members to deliver timely service during peak hours, supporting efficient operations.
- Adhered to food safety guidelines to maintain high standards of hygiene and quality.
- Evaluated dietary restrictions and customizations to enhance customer satisfaction.
Store Team Member
3 Years 7 Months- Delivered exceptional customer service in a fast-paced ice cream shop, enhancing overall customer satisfaction.
- Ensured cleanliness and organization of store, contributing to a welcoming shopping environment.
- Handled cash register transactions accurately and efficiently for customer purchases.
- Prepared and served a variety of ice cream flavors and toppings to customers.
- Maintained cleanliness and organization of the store during operating hours.
- Welcomed customers warmly, fostering positive interactions and enhancing their experience.
Education
High School Diploma
- Mas Program Honors Roll Graduate
- National English Honor Society Graduate
- National French Honor Society Graduate
- Passed all 12 AP Courses
- Top 5% of class
- AP Capstone Diploma
Some College (No Degree) - Civil Engineering
- Physics Minor
- IB Graduate Scholarship Recipient
- 3.7 GPA
- Associates completed
- Bright Futures Recipient
Skills
Bilingual in Spanish
Food handling
Food safety
Sanitation practices
Order fulfillment
Cash register operation
Team collaboration
Sanitation practices standards
Bilingual communicator
Relationship building
Timeline
Team Member
Firehouse Subs
03.2026 - 08.2026Read More
Restaurant Team Member
Bagels & Co. Uws
08.2025 - 01.2026Read More
Store Team Member
Chill-n Ice Cream
01.2022 - 08.2025Read More
Christopher Columbus High School
High School Diploma
Read More
Florida State University
Some College (No Degree) from Civil Engineering
Read More