Successful Owner/Operator with expertise in the Sales and Marketing industry and insights into competitors and clientele. A dedicated leader maintains professional relationships and negotiates beneficial deals.
Overview
23
23
years of professional experience
Work History
Owner /Operator
vip-Nashville
08.2017 - Current
Led startup and opening of Nashville business and provided business development, creation of operational procedures and workflow planning.
Spearheaded the launch and establishment of a successful Nashville-based business, overseeing business development, operational procedures, and workflow optimization.
Conducted comprehensive assessments to refine operations and meet current and projected market demands.
Implemented data-driven pricing strategies in alignment with market trends, enhancing profitability.
Cultivated extensive networks through active participation in community events, fostering B2B relationships and industry connections.
Collaborated with web developers to enhance online presence, resulting in a significant increase in online sales.
Recruited and mentored a proficient startup team, defining company policies and procedures.
Orchestrated and supervised teams across various departments including development, construction, sales, and marketing initiatives.
Senior Sales Representative
Wyndham Worldwide Corporation Inc.
10.2011 - 07.2017
Successfully closed sales on deals that had been deemed unsalvageable by being honest, patiently answering questions and providing valuable answers.
Streamlined processes by delivering comprehensive sales training sessions, enhancing efficiency.
Supported sales management initiatives to optimize business development strategies.
Managed a comprehensive customer database to drive future sales strategies.
Conducted outbound sales calls, demonstrating effective communication skills to engage prospective leads.
Secured long-term accounts and delivered compelling sales presentations, emphasizing brand effectiveness and product benefits.
Exceeded sales quotas by 20% across all platforms, consistently achieving top sales performer status.
Expanded client base through attendance at industry events, proactively identifying and pursuing leads.
Radiology Technician
Tennessee Pain Surgery Center
02.2010 - 08.2013
Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
Adhered to stringent HIPAA guidelines, ensuring patient and medical record confidentiality.
Maintained imaging equipment, troubleshooting issues to ensure optimal functionality.
Positioned patients for scans and procedures, providing clear instructions for optimal results.
Conducted diagnostic imaging procedures including x-ray, magnetic resonance imaging, and computed tomography scans.
Prioritized patient comfort and satisfaction throughout procedures, earning recognition for exceptional customer service.
Played a key role in improving operational efficiency through collaboration with team members and customers.
Radiation Safety Officer
US Army
09.2001 - 11.2009
Maintained the highest levels of quality, safety, and patient confidentiality by following hospital and regulatory guidelines when collecting patient information
Provided training and mentorship to new employees, ensuring adherence to best practices and hospital policies.
Ensured compliance with state and federal regulations, leading quality assurance programs to meet regulatory requirements.
Managed inventory levels for medical supplies, implementing efficient restocking procedures.
Reduced radiation exposure through the implementation of safety measures.
Received accolades for exceptional customer service and problem-solving abilities.
Contributed to the development of creative solutions to enhance customer satisfaction.
Education
BBA - Criminal Justice
Strayer University
Washington, DC
Bachelor of Science - Radiologic Technology
Volunteer State Community College
Gallatin, TN
Associate of Applied Science - Radiology Technology
US Army Med Comm
San Antonio, TX
Associate of Applied Science -
North Central Institute
Clarksville, TN
Skills
Customer relations
Labor relations
Marketing tactics
Program creation and implementation
Strategic project planning
Key partnership cultivation
Staff Training and Development
Sales negotiation
Personnel Management
Timeline
Owner /Operator
vip-Nashville
08.2017 - Current
Senior Sales Representative
Wyndham Worldwide Corporation Inc.
10.2011 - 07.2017
Radiology Technician
Tennessee Pain Surgery Center
02.2010 - 08.2013
Radiation Safety Officer
US Army
09.2001 - 11.2009
BBA - Criminal Justice
Strayer University
Bachelor of Science - Radiologic Technology
Volunteer State Community College
Associate of Applied Science - Radiology Technology
Hostess/Server at Nashville Marriott at Vanderbilt / Hyatt Place Downtown-Nashville, TNHostess/Server at Nashville Marriott at Vanderbilt / Hyatt Place Downtown-Nashville, TN