Maurleen James
Miami Fl,FL
Summary
Dynamic professional with a proven track record in customer service excellence at Burger King. Adept at building strong relationships and enhancing customer satisfaction through active listening and attention to detail. As a business owner, successfully identified new opportunities, boosting revenue while demonstrating reliability and a strong work ethic.
Overview
11
11
years of professional experience
Work History
Cashier, Server
Burger King
Savanna La Mar
10.2023 - 05.2025
- Provide exceptional customer service to enhance shopping experience.
- Operated cash register efficiently and accurately process payment by cash and credit
- Greeted customers and answered any questions they had about the store's products and services.
- Preformed other duties as assigned by management.
Business Owner
Maurleen James
Savanna La Mar
03.2018 - 02.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted revenue by identifying new business opportunities.
Teacher/ Nurse
Darlistion SDA Prep
Darlistion Jamaica
01.2014 - 06.2017
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Level 2 IVQ Diploma in Healthcare - Healthcare Assistant
Westmore Academy
Savanna La Mar10.2013
National Vacational Qualification of Jamaica - Food And Nutrition
National Vocational Qualification of Jamaica
Darlistion Jamaica 08.2008
High School Diploma - Food And Nutrition
Cedric Titus Secondary School
Trelawny Jamaica 07.1994
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Attention to details
- Active listening
- Easy learning
Timeline
Cashier, Server
Burger King
10.2023 - 05.2025
Business Owner
Maurleen James
03.2018 - 02.2023
Teacher/ Nurse
Darlistion SDA Prep
01.2014 - 06.2017
Level 2 IVQ Diploma in Healthcare - Healthcare Assistant
Westmore Academy
National Vacational Qualification of Jamaica - Food And Nutrition
National Vocational Qualification of Jamaica
High School Diploma - Food And Nutrition
Cedric Titus Secondary School