Neftali Torres
Austin,TX
Summary
Technical professional specializing in cloud engineering and robotics operations with proven troubleshooting skills and customer-focused solution design. Led demonstrations and training sessions for enterprise clients, ensuring successful deployment of critical workloads. Collaborated effectively with engineers, product managers, and stakeholders to enhance adoption, reduce risks, and deliver secure, scalable solutions.
Overview
4
4
years of professional experience
Work History
Cloud Solution Architect
Oracle
Austin, Texas
07.2022 - 09.2025
- Acted as primary technical advisor for enterprise customers on OCI adoption and architecture design.
- Conducted demos, workshops, and training sessions for executives and technical teams, driving adoption.
- Facilitated onboarding and go-live of mission-critical workloads.
- Delivered executive-level visibility into customer engagements, influencing sales and technical strategies.
- Collaborated with cross-functional teams to execute effective cloud strategies.
Clinical Robot Operator
Diligent Robotics
San Angelo, Texas
11.2021 - 07.2022
- Monitored and supported mobile service robots in hospital workflows to ensure safe operation.
- Troubleshoot real-time issues and provided detailed feedback to engineering for improvements.
- Collected operational data that informed process changes, and increased system reliability.
- Acted as a liaison with hospital staff, ensuring expectations were met, and concerns were de-escalated.
- Coordinated with cross-functional teams (engineering, hospital staff, and operations) on deployment.
Education
BBA - Business Administration And Management
Angelo State University
San Angelo, TX05-2021
Skills
- Cloud architecture and infrastructure
- Data analysis and reporting
- Process development and optimization
- Cross-functional collaboration
- Stakeholder management
- Training delivery
Timeline
Cloud Solution Architect
Oracle
07.2022 - 09.2025
Clinical Robot Operator
Diligent Robotics
11.2021 - 07.2022
BBA - Business Administration And Management
Angelo State University