Mauro Zerpa
Miami
Summary
Hardworking and enthusiastic Bistro Cafe trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
2
2
years of professional experience
Work History
Bistro Cafe
Guido Gonzalez
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Lola Bar Miami
Dariela Beltran
05.2023 - 01.2024
- Improved guest satisfaction scores with timely responses to special requests for additional mini bar items or replacements.
- Maintained cleanliness and organization of mini bar areas, contributing to a pleasant guest experience.
- Exceeded guest expectations by anticipating needs and providing personalized recommendations based on preferences for mini bar selections.
- Maintained high standards of hygiene within assigned work area, promoting a sanitary environment for both guests and colleagues alike.
La Industria Bakery & Cafe
Verangel Vilorio
03.2022 - 12.2022
- Collaborated with team members to maintain a clean and organized work area, adhering to strict health and safety guidelines.
- Maintained product freshness by rotating stock regularly and monitoring expiration dates closely.
- Supported fellow associates as needed, fostering a collaborative work environment that encouraged teamwork and communication.
- Promoted sustainability initiatives within the cafe environment by implementing recycling procedures where possible.
Education
High School Diploma -
Colegio Metropolitano
Paseo Rotario, Cuidad Guayana Bolivar07.2019
Skills
Barista
Bartender
Food Runner
Busser
Server
Barman
Languages
English
Limited Working
Spanish
Full Professional
Timeline
Bistro Cafe
Guido Gonzalez
12.2023 - Current
Lola Bar Miami
Dariela Beltran
05.2023 - 01.2024
La Industria Bakery & Cafe
Verangel Vilorio
03.2022 - 12.2022
High School Diploma -
Colegio Metropolitano