Mauro Tadeu De Paiva Junior
Aurora,IL
Summary
Bilingual Commercial Director with extensive experience in client relationship management, team leadership, and business growth strategies. Proven ability to lead high-performing teams, foster client satisfaction, and drive business expansion through innovative acquisition and retention strategies. Skilled in managing stakeholder relationships across international markets and coordinating events to enhance strategic partnerships. Adept at overseeing recruitment, conducting detailed client needs assessments, and delivering post-sale support, ensuring seamless operational success.
Overview
15
15
years of professional experience
Work History
Commercial Director
House Shine Cleaning Services, INC.
Barueri, São Paulo - Brazil.
08.2014 - 09.2024
- Drove sales by conducting client visits, assessing their needs, and preparing detailed proposals.
- Managed client relationships by delivering exceptional customer service, providing ongoing post-sale assistance, and conducting frequent client meetings to ensure lasting satisfaction.
- Led teams and conducted monthly meetings to ensure consistent high team performance by aligning goals and resolving issues.
- Managed recruitment and oversaw personnel while coordinating team-building events to boost morale.
- Created and executed client acquisition strategies to drive business growth.
Coordinator of Fairs and Events
Brazil-China Chamber of Commerce and Industry
Rio De Janeiro, Rio De Janeiro - Brazil
07.2009 - 08.2012
- Organized and coordinated trade delegations for fairs and events in China, establishing direct ties between Brazilian and Chinese companies
- Managed stakeholder relationships by acting as an intermediary, streamlining communication processes, and ensuring successful events for Chinese businesses in Brazil.
- Assisted in developing strategic partnerships to enhance trade and investment between Brazil and China
Education
Associate of Applied Science -
Midwestern Career College
Chicago, IL05-2023
Bachelor of Arts - International Relations
Gama Filho University
Rio De Janeiro - Brazil11-2011
Skills
- Public Speaking
- Effective customer communication
- Onboarding and coaching
- Training and mentoring
- International business
- Team Management
- Presentations
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Timeline
Commercial Director
House Shine Cleaning Services, INC.
08.2014 - 09.2024
Coordinator of Fairs and Events
Brazil-China Chamber of Commerce and Industry
07.2009 - 08.2012
Associate of Applied Science -
Midwestern Career College
Bachelor of Arts - International Relations
Gama Filho University
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