Maverick Faualo
Vancouver,WA
Summary
Results-driven professional with a reputable background in customer service, leveraging several years of hands-on experience in system monitoring and equipment troubleshooting. Recognized for delivering prompt and accurate solutions, fostering long-term client loyalty through exceptional service. Possesses strong analytical skills and thrives in both independent and collaborative environments, ensuring seamless support across teams.
Overview
2
2
years of professional experience
Work History
Physical Plant Assistant
Cascade Inn
Vancouver, WA
02.2024 - 05.2024
- Executed field service on water main and hydrant repairs, valve maintenance, and water meter change-outs.
- Monitored production quality standards and reported any discrepancies found during inspections.
- Troubleshot potential problems with machines or processes to identify solutions quickly.
Marketing Experience Technician
Northwest Payments Solution
Vancouver, Washington
08.2023 - 02.2024
- Managed quality control and maintained high level of customer satisfaction.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Youth Program Coordinator
The Lord's Gym
Vancouver, WA
01.2022 - 08.2023
- Developed individualized plans to help youth develop toward expected social, developmental and educational goals.
- Developed and implemented youth program activities, including field trips, sports, recreational activities, and special events.
- Recruited, interviewed, and hired volunteers and staff.
- Kept program on-track with well-coordinated activity schedules and parent communications.
- Collaborated with community partners to create opportunities for mentoring or internships for participants.
Education
High School Diploma -
Heritage High School
Vancouver, WA06-2015
Skills
- Workflow optimization
- Plant operations management
- Production scheduling
- Cost and waste reduction
- System installation
- Document preparation
- Project management
- Verbal and written communication
- Partnership building
- Volunteer management
- Training facilitation
- Diversity awareness
Affiliations
- I volunteer at my local Church as a Worship Leader/Music director, teaching those who are desiring to be a part of the music department of ministry. Teach techniques to sharpen their God given gifts such as singing, instrument playing and even media- to use for the Glory of God, and to Bless the world.
Accomplishments
- Due to hard efficient work, great attitude, and having a student mentality in all that I do; an accomplishment that I am immensely proud of, was the simple fact that I was promoted literally within my first week as a Marketer, to becoming a Marketing Experience Technicianmanaging all client merchant accounts and being the only point of contact. Starting at simply marketing our services, to actually doing life with our loyal and soon to be customers.
References
References available upon request.
Timeline
Physical Plant Assistant
Cascade Inn
02.2024 - 05.2024
Marketing Experience Technician
Northwest Payments Solution
08.2023 - 02.2024
Youth Program Coordinator
The Lord's Gym
01.2022 - 08.2023
High School Diploma -
Heritage High School
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