Maverick Machado
Lowell,MA
Summary
Results-driven leader skilled in steering teams towards goal attainment and productivity enhancement. Known for creating a collaborative atmosphere and adapting to changing circumstances. Strong background in strategic planning and conflict management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Leader/Supervisor
Reverie 73
Lowell, MA
09.2024 - 09.2025
- Led cross-functional teams to enhance project delivery and ensure alignment with organizational goals.
- Developed strategic initiatives to improve operational efficiency and streamline processes across departments.
- Mentored junior staff, fostering skill development and promoting a culture of continuous improvement.
- Implemented performance metrics to track team effectiveness and identify areas for enhancement.
Team Leader/Supervisor
Lazy River Products LLC
Dracut, MA
05.2023 - 09.2024
- Provided excellent customer service for one of Massachusetts premier dispensaries
- Managed cashiers while overseeing cash handling and deposit processes.
- Handled customer and cashier inquiries efficiently to resolve issues.
- Formulated break schedules to balance workload effectively.
- Produced nightly reports to provide insights on daily transactions.
Fry cook/driver
Zestys pizza
08.2020 - 05.2023
- Prepared and cooked a variety of pizza styles according to established recipes and standards.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Collaborated with team members to streamline food preparation processes, enhancing service efficiency.
- Trained new staff on cooking techniques, safety protocols, and equipment operation for optimal performance.
- Monitored food quality during preparation to ensure consistency and adherence to customer preferences.
- Managed inventory levels of ingredients, reducing waste through effective stock rotation practices.
- Implemented time-saving techniques in food preparation, improving overall kitchen productivity.
Host and Busser
Burtons Grill & Bar
Westford, MA
08.2018 - 03.2020
- Facilitated guest seating to promote smooth operations at Burtons.
- Directed server rotation to improve team performance and service speed.
- Prepared and packaged takeout orders, upholding standards of quality.
Food Runner
Mcquirks
Hampton, NH
07.2015 - 10.2019
- Coordinated timely delivery of food orders to ensure customer satisfaction and efficient service flow.
- Maintained cleanliness and organization of dining areas to support operational efficiency during peak hours.
- Assisted kitchen staff by communicating order statuses and special requests, enhancing teamwork and service quality.
- Ensured adherence to health and safety standards while handling food items, promoting a safe dining environment.
- Mentored new team members on proper food handling techniques and service protocols, fostering a cohesive team dynamic.
Education
High School Diploma -
Innovation Academy Charter School
Tyngsboro, MA06.2018
Skills
- Restaurant operations
- Security protocols
- Point of sale systems
- Customer relations
- Shift leadership
- Host and hostess responsibilities
- Organizational skills
- Kitchen oversight
- Sales enhancement strategies
- Cooking expertise
- Retail customer engagement
- Management
- Cash handling
- Cash deposits
- Customer Service
Certification
Food Handler Certification
Timeline
Team Leader/Supervisor
Reverie 73
09.2024 - 09.2025
Team Leader/Supervisor
Lazy River Products LLC
05.2023 - 09.2024
Fry cook/driver
Zestys pizza
08.2020 - 05.2023
Host and Busser
Burtons Grill & Bar
08.2018 - 03.2020
Food Runner
Mcquirks
07.2015 - 10.2019
High School Diploma -
Innovation Academy Charter School