Maverick (Mack) LaMott

-Supervised and maintained a well presented sales floor while ensuring department supervisors followed company standards.

-Analyzed customer surveys and sales reporting to make business decisions improving both customer satisfaction and sales.

-Provided prompt and courteous service to all customers; both internal and external.

-Created an environment where all associates felt welcome, valued, and engaged.

-Oversaw daily operational tasks.

-Created and maintained a schedule for 70+ associates.

-Oversaw the interviewing process, streamlined onboarding procedures, and implemented training programs for new hires.

-Monitored sales trends, identified opportunities for improvement, and implemented strategies to maximize sales.

-Created merchandise displays and ensured department recovery standards were met.

-Analyzed sales reporting data to make well informed business decisions

-Executed key holder responsibilities, including store opening and closing.

-Handled cash operations and ensured security protocols were followed