Brittney Robinson
Beaverton,OR
Summary
Professional merchandising manager with strong track record in leading and optimizing retail displays and inventory processes. Demonstrated ability to drive sales through strategic product placement and effective team leadership. Recognized for collaborative approach and adaptability in dynamic retail environments, ensuring consistent achievement of store objectives.
Overview
7
7
years of professional experience
Work History
Assistant Manager of Merchandising
Old Navy
Tualatin, OR
08.2024 - Current
- Developed merchandising strategies that enhanced visual presentation and improved customer engagement.
- Ensuring smooth execution of store operations while focusing on productivity and customer experience.
- Leading functional tasks such as shipment, stockroom organization, markdowns, and signage.
- Trained and mentored junior staff on merchandising best practices and operational standards.
- Analyzed sales data to identify opportunities for product placement.
- Boosted customer satisfaction levels with proactive communication and personalized assistance.
- Maintained clean and organized store environment, upholding company standards for appearance and safety.
Service and Styling Manager
Anthropologie
Portland, OR
08.2019 - 06.2024
- Lead by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals
- Oversaw the hiring, training and development of all associates and leadership
- Creating a culture that prioritizes service and sales
- Completed payroll duties weekly to ensure accuracy for all employees
- Partnered with the Store Manager to create the schedule weekly
- Drove the styling program by empowering styling team members to cultivate relationships, generate new business, and mentor associates
- Took an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts
- Contributed to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
- Set individual sales goals and selling expectations to cultivate a collaborative selling environment
- Resolved conflicts between team members promptly using sound judgment based on company policies
- Satisfied customers with quick accurate service under tight deadlines
ECOMMERCE PERSONAL SHOPPER
Walmart
Colville, WA
02.2019 - 08.2019
- Satisfied customers with quick accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products, and kept frozen and perishable foods cold and fresh.
- Assisted teammates with daily tasks during peak periods.
Education
High School Diploma -
Kettle Falls High School
Kettle Falls, WA06-2018
Skills
- Store operations
- Team leadership
- Customer service
- E-commerce management
- Merchandise presentation
- Inventory control
- Problem-solving
- Time management
Timeline
Assistant Manager of Merchandising
Old Navy
08.2024 - Current
Service and Styling Manager
Anthropologie
08.2019 - 06.2024
ECOMMERCE PERSONAL SHOPPER
Walmart
02.2019 - 08.2019
High School Diploma -
Kettle Falls High School