Mavi Jacob
DeForest,WI
Summary
Results-driven Food Safety and Quality professional with progressive experience in Quality Assurance, Food Safety, Manufacturing, and Team Leadership. Proven success leading QA teams, supporting SQF certification and audit readiness, implementing GMP, HACCP, FSMA, and food safety programs, and driving continuous improvement initiatives. Experienced in quality systems management, internal audits, documentation control, root cause analysis, regulatory compliance, and employee development. Bilingual (Spanish/English) professional recognized for building high-performing teams, improving operational performance, and fostering a culture of food safety, quality, and accountability.
Overview
17
17
years of professional experience
1
1
Certification
Work History
FSQE Coordinator & QA Lead
Crystal Farms
Lake Mills, WI
11.2024 - Current
- Led SQF audit preparation and GMP implementation across production and packaging, strengthening compliance and audit readiness.
- Supervised and developed a team of 4 QA Technicians, driving performance, accountability, and continuous improvement.
- Managed key quality systems (Intelex, SAP, Redzone), including Environmental Monitoring Program, pre-operational inspections, product holds, sanitation controls (ATP swabbing), KPI tracking, and Management Review processes; conducted root cause analysis (RCA) and oversaw retain samples and customer sample shipments.
- Authored and translated bilingual (English/Spanish) SOPs, policies, forms, and CAPA reports to ensure regulatory compliance and operational clarity.
- Delivered training through Alchemy and hands-on coaching on food safety, hygiene, and quality standards, enhancing team capability and consistency.
92Y Unit Supply Specialist
US Army Reserve
Pewaukee, WI
03.2024 - Current
- Maintain accountability and inventory accuracy for weapons, equipment, uniforms, and other organizational assets through detailed tracking and serial number verification.
- Manage daily operations of the supply room, ensuring proper storage, issuance, documentation, and compliance with military procedures.
- Train and support soldiers on equipment accountability, inventory processes, and operational readiness requirements.
- Enforce safety protocols during equipment handling, weapons operations, field training exercises, and physical readiness activities.
- Demonstrate adaptability and leadership by supporting mission requirements, coordinating resources, and performing diverse operational responsibilities in dynamic environments.
Production Lead
CTPS
Fort Atkinson, WI
10.2023 - 02.2024
- Led daily production operations, coordinating team activities to meet productivity, quality, safety, and customer requirements in a fast-paced manufacturing environment.
- Supervised and supported production employees, ensuring timely task completion, adherence to standard operating procedures, and compliance with workplace safety standards.
- Trained and onboarded new team members on production processes and best practices, improving workforce readiness, consistency, and overall team performance.
QA Lead
Schoep's Ice Cream
Madison, WI
01.2022 - 09.2023
- Led daily Quality Assurance operations and supervised a team of 6 QA Technicians, fostering accountability, collaboration, and continuous improvement.
- Supported the company’s SQF Certification audit, contributing to a successful score of 97% through internal audits, SOP development, documentation control, and regulatory compliance activities.
- Trained employees on GMPs, HACCP, Food Safety, Allergen Control, Food Defense, and Quality Standards, strengthening audit readiness and food safety culture.
- Investigated quality and food safety issues through root cause analysis and corrective actions while monitoring production processes, line inspections, environmental monitoring, and product quality performance.
- Managed quality testing and verification programs including microbiological testing, environmental swabbing, equipment calibration, metal detection, x-ray verification, laboratory sample submissions, and product release documentation.
Machine Operator
Saco Foods
Middleton, WI
11.2020 - 01.2022
- Supported manufacturing operations by preparing production equipment, monitoring production processes, and ensuring compliance with quality and safety standards.
- Conducted product inspections, documented production data, and assisted in troubleshooting process issues to maintain efficiency and product quality.
- Collaborated with production teams to support employee training, maintain organized work areas, and drive continuous improvement initiatives.
Supervisor
Mundi Precios
Colombia
01.2010 - 10.2020
- Managed daily business operations, including inventory control, purchasing, pricing strategies, order fulfillment, and customer service to support operational efficiency and profitability.
- Supervised, trained, and developed employees, fostering teamwork, accountability, and high performance in a fast-paced retail environment.
- Coordinated administrative functions such as supplier relations, shipment management, sales activities, and financial recordkeeping while supporting business growth and market competitiveness.
Education
Business Administration
Santo Tomas University
ColombiaAccounting
Popular University of Cesar
ColombiaSkills
Leadership & Team Development
Quality Management Systems (QMS)
SQF, HACCP, FSMA & GMP Compliance
Internal Auditing & Audit Readiness
CAPA Management & Root Cause Analysis (RCA)
Food Safety, Sanitation & Regulatory Compliance
Environmental Monitoring Program (EMP)
Allergen Control & Food Defense
Documentation Control & SOP Development
Training, Coaching & Employee Development
KPI Tracking & Management Review
Product Holds, Traceability & Product Release
Continuous Improvement
Problem Solving & Decision Making
Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, SharePoint) – Proficient
SAP, Intelex, RedZone & Navision
Certification
PCQI – Preventive Controls Qualified Individual | June 2026
Leadership Development Training | Crystal Farms | April 2026
Sanitation Field Training | U.S. Army Reserve | April 2026
Internal Auditor Certification | May 2025
SQF Practitioner Training | February 2025
Supply Certification | U.S. Army Reserve | October 2024
Administrative Office Fundamentals | Madison College | June 2023
HACCP Certification | September 2022
Manufacturing Certificate | Madison College | May 2022
Timeline
FSQE Coordinator & QA Lead
Crystal Farms
11.2024 - Current
92Y Unit Supply Specialist
US Army Reserve
03.2024 - Current
Production Lead
CTPS
10.2023 - 02.2024
QA Lead
Schoep's Ice Cream
01.2022 - 09.2023
Machine Operator
Saco Foods
11.2020 - 01.2022
Supervisor
Mundi Precios
01.2010 - 10.2020
Accounting
Popular University of Cesar
Business Administration
Santo Tomas University