Mavis Botchway
Commerce City,CO
Summary
Dynamic professional with a proven track record of enhancing operational efficiency at Fed Ex Ground through expert package handling and adherence to safety protocols. Skilled in heavy lifting and fostering team collaboration, I significantly reduced damage rates and improved customer satisfaction. Excels in fast-paced environments, demonstrating exceptional organizational and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Package Handler
Fed Ex Ground
02.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Radio Presenter
Dynamite Fm
09.2021 - 10.2023
- Managed time effectively while juggling multiple tasks, such as conducting interviews, editing audio clips, and preparing scripts for live broadcasts.
- Strengthened station brand recognition with a consistent delivery of high-quality programming and targeted messaging.
- Emphasized listener interaction through call-ins, contests, and social media engagement, fostering a loyal community around the radio show.
- Delivered captivating on-air content by researching, planning, and producing tailored segments for diverse audiences.
- Improved team communication and collaboration through regular meetings, feedback sessions, and providing constructive criticism when needed.
- Conducted thorough pre-interview research to ensure engaging, informed conversations with guests on a wide range of topics.
Sales Manager
SamsKlan Enterprise
03.2017 - 01.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Education
Bachelor of Arts - Jounalism
Celebrate School Journalism of Broadcasting
Accra, Ghana09.2019
BBA - Computer Science
Cefax Computer Training Center
Ghana09.2017
Skills
Heavy Lifting
Warehouse Safety
Package unloading
Packaging
Stacking Packages
Truck loading and unloading
Timeline
Package Handler
Fed Ex Ground
02.2024 - Current
Radio Presenter
Dynamite Fm
09.2021 - 10.2023
Sales Manager
SamsKlan Enterprise
03.2017 - 01.2021
Bachelor of Arts - Jounalism
Celebrate School Journalism of Broadcasting
BBA - Computer Science
Cefax Computer Training Center
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