KARA GOULBOURNE
McDonough
Summary
Dedicated military professional with strong customer service skills and exemplary attention to detail. Proven ability to enhance team collaboration and streamline processes, ensuring compliance and satisfaction in desired areas of service.
Overview
5
5
years of professional experience
Work History
Cargo Specialist
United States Army Reserve
Statham, GA
03.2025 - Current
- Organized cargo shipments to ensure timely delivery and compliance with military regulations.
- Inspected and documented cargo for accuracy and condition prior to transport.
- Assisted in loading and unloading of materials, adhering to safety protocols.
- Coordinated logistics support for training exercises, optimizing resource allocation.
- Collaborated with team members to streamline cargo handling processes and improve efficiency.
- Monitored transportation schedules, adjusting plans as necessary to meet mission objectives.
Nutrition Assistant
Henry County Board Of Education
McDonough, GA
09.2025 - Current
- Assisted in meal preparation and serving for students, ensuring adherence to dietary guidelines.
- Supported nutrition education initiatives by providing resources and information to students and staff.
- Collaborated with kitchen staff to maintain cleanliness and organization of food service areas.
- Monitored inventory levels of food supplies, assisting in ordering processes as needed.
- Assisted in maintaining a clean and organized kitchen, adhering to food safety regulations.
Food Preparation Worker
Darden (CHEDDARS SCRATCH KITCHEN)
McDonough, GA
07.2024 - 03.2025
- Prepared ingredients for menu items, ensuring freshness and quality standards.
- Operated kitchen equipment safely and efficiently during food preparation processes.
- Maintained cleanliness of workstations, adhering to health and safety regulations.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Collaborated with team members to expedite service during peak hours.
- Trained new staff on proper food handling techniques and kitchen procedures.
- Implemented best practices for food storage, minimizing waste and maximizing efficiency.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Packaged and stored food products following proper handling and preservation methods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Server Supervisor
M & M'S TIKI BAR LLC
Marathon, FL
10.2023 - 05.2024
- Supervised daily operations to ensure exceptional customer service and satisfaction.
- Trained and mentored new staff on service protocols and menu knowledge.
- Managed inventory levels, ensuring timely ordering and minimizing waste.
- Collaborated with kitchen staff to streamline communication and improve order accuracy.
- Developed shift schedules to optimize staffing levels during peak hours.
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
Server
M & M'S TIKI BAR LLC
Marathon, FL
08.2021 - 10.2023
- Delivered exceptional customer service, ensuring timely order fulfillment and guest satisfaction.
- Coordinated with kitchen staff to ensure accurate and efficient food delivery.
- Trained new servers on menu offerings and service standards to enhance team performance.
- Managed cash register operations, accurately processing transactions and handling payments.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Elementary School Teaching
COLLEGE OF AGRICULTURE, SCIENCE AND EDUACTION
PORT ANTONIO, PORTLAND JAMACA11-2011
No Degree - COSMEOTOLOGY
COLLEGE OF BEAUTY SERVICES
KINGSTON, JAMAICA02-2009
Skills
- Forklift operation
- Documentation management
- Cargo handling expertise
- Container loading
- Cargo unloading
- Customer service
- Safe food handling
- Equipment sanitation
- Team collaboration
- Portion control
- Event preparation
- Team management
- Guest service
- Verbal and written communication
- Food safety
- Customer service management
Timeline
Nutrition Assistant
Henry County Board Of Education
09.2025 - Current
Cargo Specialist
United States Army Reserve
03.2025 - Current
Food Preparation Worker
Darden (CHEDDARS SCRATCH KITCHEN)
07.2024 - 03.2025
Server Supervisor
M & M'S TIKI BAR LLC
10.2023 - 05.2024
Server
M & M'S TIKI BAR LLC
08.2021 - 10.2023
Elementary School Teaching
COLLEGE OF AGRICULTURE, SCIENCE AND EDUACTION
No Degree - COSMEOTOLOGY
COLLEGE OF BEAUTY SERVICES