Mawa Dieng
Lululemon
Richmond,VA
5
years of professional experience
Motivated Health Sciences student with experience in retail and client-facing environments, delivering exceptional customer experiences through strong communication and relationship-building skills. Developed and implemented engaging curricula, fostering collaborative environments that drive student success and enhance classroom management and lesson planning. Demonstrated reliability and adaptability in both customer-focused and educational settings.
Work History
Educator (Part-Time Retail Associate)
1 Year 10 Months- Delivered high-quality customer service through relationship-building with guests, addressing their needs effectively
- Educated customers on product features, enhancing their experience and contributing to increased sales
- Maintained store presentation while assisting with inventory and organization to ensure a streamlined shopping experience
- Maintained store presentation and assisted with inventory and organization
- Maintained updated knowledge of current trends and popular products in the retail industry.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Server / Runner / Busser
2 Years- Provided attentive service to residents, ensuring a positive dining experience
- Developed strong connections with elderly residents through patience and effective communication
- Coordinated fast-paced service tasks, including food delivery, cleaning, and setup, to ensure smooth dining operations
- Ensured cleanliness and organization in dining areas, contributing to a welcoming environment
- Assisted in training new servers on community policies and effective service techniques.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
No Degree - Pre-Nursing
Associate of Science - Health Sciences
High School Diploma
Skills
Client relations
Effective communication
Retail Marketing
Time Management & Multitasking
Customer engagement
Caring for others
Customer Recognition
Active listening
Timeline
Educator (Part-Time Retail Associate)
Lululemon
10.2024 - 08.2026Read More
Server / Runner / Busser
Ashby Ponds Retirement Community
01.2022 - 01.2024Read More
Virginia Commonwealth University
No Degree from Pre-Nursing
Read More
Northern Virginia Community College
Associate of Science from Health Sciences
Read More
Potomac Falls High School
High School Diploma
Read More