Max Blackburn
City of Lakeland
Lakeland,FL
9
years of professional experience
Professional with deep expertise in high-stakes communication and conflict resolution. Proven track record in managing tense situations, fostering cooperation, and delivering optimal outcomes. Skilled in active listening, strategic thinking, and maintaining composure under pressure. Known for collaborative spirit and adaptability in dynamic environments.
Work History
Crisis Negotiator
6 Years 10 Months- Developed negotiation strategies to de-escalate high-stress situations effectively.
- Trained and mentored junior negotiators to enhance team performance and crisis management skills.
- Analyzed behavioral cues to assess risks and adapt communication approaches in real-time.
- Collaborated with law enforcement agencies to coordinate response efforts during critical incidents.
School Resource Officer
7 Years 5 Months- Enforced school safety protocols, ensuring secure learning environments for students and staff.
- Collaborated with educators to identify at-risk students and provide necessary support resources.
- Conducted regular safety drills, enhancing emergency preparedness across the school community.
Police Officer
9 Years 2 Months- Responded to emergencies, ensuring safety and security for individuals and communities.
- Assisted in conducting investigations, gathering evidence, and documenting incidents accurately.
- Engaged with community members to foster trust and promote public safety initiatives.
- Learned departmental procedures and protocols to enhance operational efficiency during patrols.
Education
Master of Arts - Business Administration
Bachelor of Arts - International Relations
Skills
Open-mindedness
Communication
Information gathering
Judgment and decision making
De-escalation techniques
Feedback receptivity
Crisis handling
Timeline
Crisis Negotiator
City of Lakeland
12.2019 - CurrentRead More
School Resource Officer
City of Lakeland
05.2019 - CurrentRead More
Police Officer
City of Lakeland
08.2017 - CurrentRead More
American Public University
Master of Arts from Business Administration
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American Public University
Bachelor of Arts from International Relations
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