Max Cherney
Fort Worth,TX
Summary
Friendly with talent for customer service and satisfaction in fast-paced environments. Communicates well and supports team members with creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.
Overview
2
2
years of professional experience
Work History
Valet
Sewell Lexus of Fort Worth
Fort Worth, TX
01.2023 - 06.2023
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
- Greeted customers and opened doors for them upon arrival.
- Provided exceptional customer service by anticipating customer needs and exceeding expectations.
- Greeted customers and took car keys to park vehicles in available spots.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
Wash Specialist
Sewell Lexus of Fort Worth
Fort Worth, TX
01.2021 - 01.2022
- Assist other employees in completing tasks related to the operation of the wash bay area.
- Provide customers with information on available services and pricing options.
- Collaborate with other departments within organization as needed.
- Check vehicles for any existing damage prior to washing and report findings to supervisor.
- Perform hand washing of vehicles using a variety of cleaning products and tools.
- Complete daily maintenance checks on all equipment used in the wash bay area.
- Clean and maintain wash bay area, including replenishing supplies and removing trash.
- Maintained a clean, organized, and safe work environment.
- Ensured all safety protocols were followed during the car wash process.
Education
Bachelor of Arts - Business Administration
University of Denver
Denver, CO01-2026
Associate of Arts - Business
Tarrant County College District
Fort Worth, TX06-2022
Skills
- Customer Service
- Directing Traffic
- Guest Flow Management
- Clean Driving Record
- Multitasking and Organization
- Punctual and Reliable
- Problem-Solving
- Time Management
- Team Collaboration
- Fluency
- Russian Fluency
- Standard Vehicle Operation
- Attention to Detail
- Safety Compliance
- Stress Tolerance
- Professional Appearance
- Valid Driver's License
- Customer Communication
- Loading and Unloading
Timeline
Valet
Sewell Lexus of Fort Worth
01.2023 - 06.2023
Wash Specialist
Sewell Lexus of Fort Worth
01.2021 - 01.2022
Bachelor of Arts - Business Administration
University of Denver
Associate of Arts - Business
Tarrant County College District
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