Summary
Overview
Work History
Education
Skills
Timeline
Generic

Max Connolly

Belfair

Summary

Experienced Customer Service Representative with strong oral and written communication, active listening, and analytical problem-solving abilities. Dedicated to enhancing client experiences through service-oriented behaviors, understanding customer desires, and delivering customized solutions to foster loyalty.

Overview

2026
2026
years of professional experience

Work History

Seasonal Fin Clipper

Coulter Creek Hatchery
02.2025 - 05.2025
  • Handled juvenile salmon and used tools to mark it for fishing season, primarily by clipping their adipose fin.
  • Observed fish and notified supervisor of signs of illness.
  • Strengthened communication skills through regular interactions with others.
  • Used my experience from the previous season to mentor new employees on standards and handling.
  • Increased productivity to 2000~ fish every 2 hour session.

Seasonal Park Aide

Washington State Parks
05.2024 - 08.2024
  • Acted as liaison between park staff and local authorities in addressing safety concerns or incidents within premises.
  • Enhanced visitor experience by providing exceptional guest services and answering park-related inquiries.
  • Streamlined park operations by efficiently managing over 60+ visitor check-ins, payments, and reservation processes daily.
  • Utilized strong problem-solving skills to address visitor complaints, resulting in improved overall satisfaction rates.
  • Collaborated with team members to maintain clean and well-kept facilities, contributing to positive visitor experience.

Seasonal Fin Clipper

Coulter Creek Hatchery
2 2024 - 4 2024
  • Maintained organized work environment conducive to maximum productivity and safety compliance.
  • Used safety equipment such as life vests and gloves as necessary.
  • Handled fingerling salmon gently in one hand, using scissors to clip with the other.
  • Independently clipped fins at an average of 1700 during each 2~ hour session.
  • Performed quality checks each day.
  • Cleaned equipment holding fish at end of each shift.

Teller

Umpqua Bank
11.2020 - 06.2021
  • Assisted customers with routine inquiries regarding account balances and account information.
  • Handled large amounts of cash daily.
  • Processed deposits, including large commercial deposits, night and mail deposits and loan payments.
  • Handled each transaction with care, sensitivity and confidentiality.
  • Promoted bank products and services to further enhance customer relationships.
  • Brought positive energy and confidence to the bank and its customers every day.

Teller

Columbia Bank
01.2019 - 06.2020
  • Completed highly accurate, high-volume money counts.
  • Counted and packaged currency and coins.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication.
  • Sold and cross-sold bank products to new and existing customers.

Education

PRINCIPLES OF BANKING

DISCOVERING SELF & OTHERS
TACOMA, WA

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LEGENDARY SERVICE

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MICROSOFT OUTLOOK & BEGINNING EXCEL

High School Diploma -

YELM HIGH SCHOOL

Skills

  • Cash handling and management

  • Customer relationship building

  • Transaction processing accuracy

  • Excellent communication

  • Adaptability and flexibility

  • Emotional resilience

  • Rapid 10-key data entry

  • Cleaning expertise

Timeline

Seasonal Fin Clipper

Coulter Creek Hatchery
02.2025 - 05.2025

Seasonal Park Aide

Washington State Parks
05.2024 - 08.2024

Teller

Umpqua Bank
11.2020 - 06.2021

Teller

Columbia Bank
01.2019 - 06.2020

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LEGENDARY SERVICE

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MICROSOFT OUTLOOK & BEGINNING EXCEL

High School Diploma -

YELM HIGH SCHOOL

Seasonal Fin Clipper

Coulter Creek Hatchery
2 2024 - 4 2024

PRINCIPLES OF BANKING

DISCOVERING SELF & OTHERS

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