Max Cooper
Bernardsville,NJ
Summary
Driven and proactive Michigan State University rising senior working towards a B.B.A. in Finance and a minor in Information Technology. Proficient in communication and problem-solving, eager to apply academic expertise to practical situations as an intern. Enthusiastic about acquiring hands-on experience and professional growth while striving to excel as a dependable and innovative team member.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Foot Locker
06.2023 - Current
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, outstanding customer experience, and operational expectations
- Maintaining personal and productivity goals
- Connects with every customer by asking open-ended questions to assess needs
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment
Sales and Technical Associate Intern
TravPro Mobile
06.2022 - 08.2022
- Assessed mobile training and sales enablement apps under a B2B SaaS technology company for technical issues, effectively reporting findings to software development team leads.
- Detected and addressed design, copy, rendering, and UX-related errors to enhance user experience.
- Collaborated with US sales and Netherlands-based technology teams to achieve shared goals, while providing a Gen Z viewpoint to enhance the appeal to a younger audience.
- Independently designed and developed a training app utilizing the platform "The Art of the Flip".
Sales Associate
Finish Line
06.2021 - 08.2021
- Accomplished a rigorous sales training program on product, systems and sales tactics.
- Was a top sales associate who increased sales with multiple product lines.
- Multi-tasked between sales, customer service, and stockroom and store upkeep.
- Provided excellent customer assistance in the areas of new purchases and problem solved for products that were defective or needed to be returned.
Sales Support Specialist (Hybrid)
Salomon Group
09.2020 - 12.2020
- Trained and traveled with sales reps to client shops to help present product lines.
- Organized promotional materials for clients.
- Responsible for entering data and new orders for new and existing clients.
- Attended a local trade show and presented products to clients and wrote and organized new orders and sales collateral.
Education
Bachelor of Science - Major: Finance, Minor: Information Technology
Michigan State University
East Lansing, MI05.2024
Skills
- Market Trend Analysis
- Sales Expertise
- Data Research and Analysis
- Preparing Models
- Effective Time Management
- Problem Solver
- MS Office Suite
- Tableau
- MySQL
- Python
Certification
Udemy: Learn Python: The Complete Python Programming Course
Coursera: Business and Financial Modeling Specialization
Timeline
Sales Associate
Foot Locker
06.2023 - Current
Sales and Technical Associate Intern
TravPro Mobile
06.2022 - 08.2022
Sales Associate
Finish Line
06.2021 - 08.2021
Sales Support Specialist (Hybrid)
Salomon Group
09.2020 - 12.2020
Bachelor of Science - Major: Finance, Minor: Information Technology
Michigan State University