Max Cram
Lowell,AR
Summary
Motivated and dependable professional with diverse experience in customer service, operations, and administrative support. Proven ability to manage high-volume workloads, adapt quickly in fast-paced environments, and maintain strong attention to detail. Recognized for reliability, time management, and strong communication skills. Seeking opportunities in a structured, team-oriented environment with consistent scheduling and growth potential.
Overview
10
10
years of professional experience
Work History
City Carrier Assistant (CCA)
United States Postal Service (USPS)
07.2025 - Current
- Deliver mail and packages efficiently while maintaining strict adherence to delivery schedules and federal regulations.
- Provide customer service to residents and businesses, addressing delivery issues and inquiries professionally.
- Manage high-volume workloads in varying weather conditions while maintaining accuracy and organization.
- Utilize handheld scanners and routing systems to track deliveries and ensure accountability.
- Demonstrate reliability, time management, and adaptability in a fast-paced, physically demanding environment.
Accounting Manager
DCST Developments LLC
07.2022 - 12.2024
- Oversaw full-cycle Accounts Payable and Accounts Receivable, including vendor management, invoice processing, and collections.
- Managed bi-weekly payroll for 50+ employees and maintained related reporting and compliance.
- Led onboarding and training programs for new hires across multiple departments and store openings.
- Implemented process improvements to reduce payroll discrepancies by 30% and enhance reporting accuracy.
- Collaborated with leadership to produce internal financial reports supporting strategic decisions.
Bookkeeper
DCST Developments LLC
07.2019 - 07.2022
- Performed daily bookkeeping tasks including transaction recording, general ledger entries, and expense tracking.
- Assisted with bank reconciliations, vendor invoice management, and financial data organization.
- Supported accounting staff in preparing internal reports and maintaining compliance with internal procedures.
- Developed skills using accounting software (QuickBooks Online) and supported documentation for audits.
- Contributed to improving financial workflows and maintaining accurate records for operational support.
Property Manager
NWA Properties
Rogers, AR
08.2016 - 07.2019
- Managed day-to-day operations of multiple residential rental properties, ensuring high occupancy and tenant satisfaction.
- Coordinated leasing activities including marketing vacancies, conducting property showings, and screening applicants.
- Handled tenant relations, lease agreements, and conflict resolution with a professional, customer-focused approach.
- Oversaw maintenance requests and vendor coordination, ensuring timely and cost-effective property upkeep.
- Collected rent, tracked payments, and maintained accurate financial records for property performance.
- Assisted with budgeting, expense tracking, and reporting to ownership.
- Ensured compliance with local housing regulations and company policies.
Education
Associate of Applied Science -
NorthWest Arkansas Community College
Bentonville, ARSkills
- Accounts Payable & Receivable
- Payroll Processing & Financial Reporting
- Bookkeeping & Data Entry
- Internal Documentation & Compliance Support
- QuickBooks Online, Microsoft Excel, Microsoft Word
- Team Collaboration & Training
- Time Management & Route Optimization
- Customer Service & Problem Solving
- Hospitality
Timeline
City Carrier Assistant (CCA)
United States Postal Service (USPS)
07.2025 - Current
Accounting Manager
DCST Developments LLC
07.2022 - 12.2024
Bookkeeper
DCST Developments LLC
07.2019 - 07.2022
Property Manager
NWA Properties
08.2016 - 07.2019
Associate of Applied Science -
NorthWest Arkansas Community College