Max DeFranco
Sullivan,WI
Summary
Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
11
11
years of professional experience
Work History
Sales Manager
Wilde Honda
Waukesha, Wisconsin
06.2025 - Current
- Implemented CRM systems to streamline customer relationship management processes.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
Fire Fighter
Sullivan Fire Department
Sullivan, Wisconsin
04.2024 - Current
- Responded to emergency calls and administered first aid to injured individuals.
- Operated firefighting equipment and ensured proper maintenance of tools and gear.
- Conducted fire safety inspections and educated the community on prevention measures.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Informed and educated local community members about fire prevention and safety.
Sales and Leasing Consultant
Wilde Honda
Waukesha, Wisconsin
08.2015 - 06.2025
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted vehicle presentations and demonstrations for potential buyers.
- Facilitated lease agreements and financing options for clients.
- Maintained up-to-date knowledge of inventory and promotions.
- Collaborated with the service department to address customer concerns.
- Developed strong relationships with clients through personalized communication.
- Negotiated terms of sales and leases to meet customer requirements.
- Provided exceptional customer service throughout the sales process.
Education
Mukwonago High School
Mukwonago, WISkills
- Customer management
- Sales strategy
- CRM implementation
- Team leadership
Accomplishments
- Council sales leadership award
Timeline
Sales Manager
Wilde Honda
06.2025 - Current
Fire Fighter
Sullivan Fire Department
04.2024 - Current
Sales and Leasing Consultant
Wilde Honda
08.2015 - 06.2025
Mukwonago High School