Max Holter
Portland,OR
Summary
Passionate about leveraging data to drive quicker decision-making and developing robust solutions to complex problems.
Overview
5
5
years of professional experience
Work History
Trust and Safety Analyst
Coinbase
05.2024 - Current
- Updated wash trading rule logic to prevent upwards of 5 million in customer loss
- Generated victim populations quickly and accurately as part of incident response
- First adopter of new rules engine and technology on the team
- Updated dashboards to clearly identify 2fa attack vectors, and pushed a rule to address gaps
- Presented weekly updates to XFN with hopes of improving models long term
Software Systems Engineer
Conferma
08.2023 - 05.2024
- Automated updating and reporting tools using Powershell and Python saving 30 worker hours per month
- Managed the health and file structure of 40 servers
- Moved an MSSQL Server environment to Azure
- Implemented backend changes and developed APIs
Data Scientist (Payments Fraud)
Meta
08.2021 - 08.2023
- Was the subject matter expert for payments fraud on 6 products
- Constructed and ran A/B tests
- Led to an 80% increase in credit card attach rate in special cases
- Defined metrics to understand the impact of risk actions on good users leveraging control groups
- Lead end to end risk testing organized across 4 teams
- Created responsive fraud rules that were only triggered by high pressure fraud situations
Business Intelligence Developer
Indeed
09.2019 - 08.2021
- Created a lead generating model for our upsell service 'Seen by Indeed'
- Automated reporting to leadership slack channels using the Slack API
- Moved an onsite database to Amazon Redshift
- Created deeply interactive dashboards using Tableau and Tableau Prep
Education
Mathematics - Actuarial Science
University of Texas at Austin
Austin, TX05.2019
Skills
- Python
- SQL
- Airflow
- Machine Learning
- Data Viz
- Tableau
- NoSql
- AWS
- Azure
- API Development
- Excel
- Docker
- JavaScript
- XML
Accomplishments
- Successfully stopped $8 million of net new fraud, resulting in a 25% reduction in total fraud on Meta Quest sales.
- Consistently automate work to save myself and others time
- Mathematics Degree earned as a Division one athlete and national champion
Awards
- Exceeds Expectations on 5 straight annual performance reviews (Indeed, Meta, Conferma)
- 8x Academic All American
- 8x Athletic Directors Honor Role
- Texas Men's swim and Dive most improved swimmer 2015-16 season
- All American 2019
Hobbies and Interests
- Trail running and cycling
- Baking Sourdough Bread
- Rock Climbing
- Watching Survivor
Timeline
Trust and Safety Analyst
Coinbase
05.2024 - Current
Software Systems Engineer
Conferma
08.2023 - 05.2024
Data Scientist (Payments Fraud)
Meta
08.2021 - 08.2023
Business Intelligence Developer
Indeed
09.2019 - 08.2021
Mathematics - Actuarial Science
University of Texas at Austin