Max Holzer
Millstone,NJ
Summary
Responsible, ambitious, and motivated marketing student ready to apply education in the workplace. High entrepreneurial spirit and eager to learn. Possessing detailed understanding of latest marketing trends and techniques paired with familiarity of job-related software. Imaginative and creative team player committed to resolving multifaceted issues despite challenges of changing priorities.
Overview
5
5
years of professional experience
Work History
Tour Guide
Educational Travel Adventures
Freehold , NYNJ
05.2023 - Current
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Adhered to company policies and procedures when dealing with guest complaints or inquiries.
- Provided detailed information to tourists about local attractions and points of interest.
- Escorted individuals and groups on cruises, sightseeing tours and through points of interest.
- Developed guest relationships to achieve high level of satisfaction.
- Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.
Food Caterer
Couch Tomato Cafe
West Chester, PA
09.2022 - Current
- Coordinated food service stations and venue accommodations, including setup, and tear-down of furniture and equipment per customer guidelines.
- Listened to negative and positive feedback from guests to improve customer service quality.
- Monitored food preparation times in order to deliver hot meals on time.
- Created attractive displays for buffets using a variety of garnishes and decorations.
- Successfully serviced events through collaboration with establishment managers by securing venue and scheduling adequate personnel.
- Delivered products to customer locations on time.
- Understood and followed oral and written directions.
- Organized and coordinated catering events with clients to ensure their needs were met.
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
Manalapan, NJ
03.2019 - 08.2019
- Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Developed strategies for challenging behaviors exhibited by students during lessons.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
Education
Bachelor of Science - Marketing
West Chester University of Pennsylvania
West Chester, PA06-2025
High School Diploma -
Manalapan High School
Englishtown, NJ06-2021
Skills
- Company Branding
- Marketing
- Event Planning
- Social Media Expertise
- Editing and Proofreading
- Presentation Skills
- Service Promotion
- Guest Relations
- Project Support
- Content Creation
- Social Media Marketing
Affiliations
- exercising
- travel
- volunteering
- reading
- Music
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Tour Guide
Educational Travel Adventures
05.2023 - Current
Food Caterer
Couch Tomato Cafe
09.2022 - Current
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
03.2019 - 08.2019
Bachelor of Science - Marketing
West Chester University of Pennsylvania
High School Diploma -
Manalapan High School
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