Max Kihm
Fontana,CA
Summary
Dynamic professional with a proven track record at Flint Group Pigments, excelling in roles that demand exceptional warehouse safety and customer service. Spearheaded a team to meet performance targets, enhancing company growth. Skilled in pallet jack operation and fostering teamwork, consistently delivering solutions that boost efficiency and customer satisfaction. Diligent with solid background in managing shipping and receiving operations. Successfully implemented streamlined processes to enhance efficiency and accuracy. Demonstrated leadership in training team members and ensuring compliance with safety standards. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages Customer expertise to manage job functions. Excellent communicator with focus on results.
Overview
6
6
years of professional experience
Work History
Shipping and Receiving Lead
Flint Group Pigments
05.2022 - 06.2024
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Production Assistant
Flint Group Pigments
10.2021 - 05.2022
- Resolved issues quickly to maintain productivity goals.
- Maintained organized work area by cleaning and removing hazards.
- Safely operated hand and power tools to complete repetitive tasks.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
Sales Associate
G By Guess
10.2020 - 09.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Delivery Driver
DoorDash
07.2020 - 09.2020
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Sales Associate
100% Soccer
09.2018 - 06.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
No Degree - Philosophy
Chaffey Community College
Rancho Cucamonga, CAHigh School Diploma -
Los Osos High School
Rancho Cucamonga, CA05.2016
Skills
- Warehouse Safety
- Loading and unloading
- Pallet Jack Operation
- Labeling Accuracy
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Positive Attitude
- Attention to Detail
Timeline
Shipping and Receiving Lead
Flint Group Pigments
05.2022 - 06.2024
Production Assistant
Flint Group Pigments
10.2021 - 05.2022
Sales Associate
G By Guess
10.2020 - 09.2021
Delivery Driver
DoorDash
07.2020 - 09.2020
Sales Associate
100% Soccer
09.2018 - 06.2020
No Degree - Philosophy
Chaffey Community College
High School Diploma -
Los Osos High School
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