Self-motivated professional quickly masters new technology to drive process improvements. Strong team player with excellent communication and collaborative abilities.
Overview
3
3
years of professional experience
Work History
Computer Systems Engineer
United States Space Force
Prince George, VA
09.2022 - Current
Improved network security by designing and implementing robust firewall systems and intrusion detection protocols.
Collaborated with cross-functional teams in troubleshooting complex technical issues, ensuring swift resolution and minimal impact on operations.
Implemented effective data backup strategies, ensuring the protection of critical information against loss or damage.
Optimized server infrastructure to accommodate increasing data storage requirements, maintaining seamless system operations.
IT Analyst
Frisco Gun Club
Frisco, TX
01.2021 - 01.2022
Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
Improved user experience, monitoring feedback and making necessary adjustments to software applications.
Streamlined IT processes by implementing automation tools and reducing manual effort.
Mentored junior staff within the IT department, guiding career growth through hands-on training exercises and constructive feedback sessions.