Energetic, social individual with background as a Customer Service Representative. I have strong communications skills and I can be depended on to work well under pressure. This has also helped me learn about independence and responsibility.
Overview
1
1
year of professional experience
Work History
Drive Thru Worker
Raising Cane's Chicken Fingers
Streetsboro, OH
02.2024 - 08.2024
Monitored food quality standards throughout shift.
Maintained accurate cash drawer throughout shift.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Provided excellent customer service to ensure satisfaction.
Communicated effectively with all levels of staff.
Customer Service Representative
Marc's Grocery Store
Aurora, OH
03.2023 - 04.2024
Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Utilized job-related software to prepare change of address records and issue service discontinuance orders.
Provided accurate information about products and services to customers.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Assisted customers with price checks, lifting heavy items and addressing other inquiries.