Rein Korn
Lake Oswego,OR
Summary
Adaptable, reliable team member accurate in completing orders, replenishing serving stations and meeting time goals. Assists team by keeping all areas restocked, assessing business needs, and keeping a calm and collected attitude. Light-hearted, spunky and friendly professional skilled in customer service.
Overview
3
3
years of professional experience
Work History
Drive Thru Worker
Burgerville
Lake Oswego
08.2023 - 06.2024
- Resolved customer complaints promptly, demonstrating empathy and rapidly addressing their concerns.
- Utilized quick problem-solving and multi-tasking skills in tight time constraints to reduce wait times and provide hot and fresh food in under 5 minutes for all customers.
- Promoted upselling opportunities to increase overall revenue while catering to customer needs.
- Participated in training sessions to stay current on rotating seasonal promotions, and best practices for providing exceptional service in the drive-thru environment.
Server/Cashier
Lola's Cafe And Bar
Lake Oswego, OR
09.2022 - 05.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Built smoothies, espresso drinks, teas, and prepared sauces for dishes.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked guests' identification before serving alcoholic beverages.
- Cultivated warm relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Multiple Positions
Target
Las Vegas, NV
11.2021 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Managed a Pizza Hut express as the only full-time member of a 3 person crew, creating 120 pizzas, 40 pastas, as well as several other warmed food items such as pretzels, cookies, and popcorn.
- Fully trained in drive-up, cashiering, restocking, greeting, online order fulfillment, and Starbucks to be as flexible as possible for my team.
- Filled out daily, weekly, and monthly cleaning logs to completion to ensure compliance with Target regulations at all times
- Working 60+ hours, frequently with a small staff crew due to mass call-outs during a Covid-19 surge
Shift Lead
Marco's Pizza
Las Vegas, NV
04.2021 - 11.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities to insiders and delivery drivers
- Managed 250+ pounds of dough daily by portioning, weighing, oiling, wrapping, and properly rotating all product for a perfect pizza.
Education
GED -
Working Towards GED
Lake Oswego12.2024
Skills
- Customer Engagement
- Food Preparation
- Cleanliness standards
- Hygiene practices
- Order Accuracy
- Cash handling expertise
- Professional Appearance
- Memory retention
- Team motivation
- Conflict Resolution
- Promotional strategies
Timeline
Drive Thru Worker
Burgerville
08.2023 - 06.2024
Server/Cashier
Lola's Cafe And Bar
09.2022 - 05.2023
Multiple Positions
Target
11.2021 - 07.2022
Shift Lead
Marco's Pizza
04.2021 - 11.2021
GED -
Working Towards GED