Luke Thomas
Lake City,FL
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Drive Thru Worker
Dairy Queen Grill & Chill
02.2024 - Current
- Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
- Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
- Promoted upselling opportunities to increase overall revenue while catering to customer needs.
- Coordinated with other team members during shift transitions to maintain a seamless flow of service for customers at the drive-thru window.
Student Assistant
Florida Gateway College Student Activities Bldg7
08.2023 - Current
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- I create student and staff ID cards.
- I assist in the set up of college wide events along with working them.
- I assist in the running of the Fitness center
JT Builders
John F. Thomas Jr.
05.2021 - 08.2021
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Assisted in the set up of materials and equipment for other workers.
- Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
- Identified and eliminated safety risks through additional training.
Education
Associate of Arts - Business
Florida Gateway College
Lake City, FL12.2024
High School Diploma -
Belmont Academy
Lake City, FL05.2024
Skills
- Customer Engagement
- Cleanliness standards
- Hygiene practices
- Customer Assistance
- Cash Handling
- Following Instructions
Timeline
Drive Thru Worker
Dairy Queen Grill & Chill
02.2024 - Current
Student Assistant
Florida Gateway College Student Activities Bldg7
08.2023 - Current
JT Builders
John F. Thomas Jr.
05.2021 - 08.2021
Associate of Arts - Business
Florida Gateway College
High School Diploma -
Belmont Academy