Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ireland Thode

Boise,ID

Summary

Energetic and personable individual with strong communication skills and customer-focused mindset. Understands importance of quick service and accuracy, excelling in multitasking and operating point-of-sale systems. Aims to create positive experience for customers, ensuring satisfaction with each interaction.

Overview

1
1
year of professional experience

Work History

Drive Thru Worker

Raising Cane's Restaurants
01.2024 - 04.2025
  • Greeted customers promptly, ensuring a welcoming drive-thru experience.
  • Processed orders accurately using point-of-sale systems.
  • Maintained cleanliness and organization of work area to support operational efficiency.
  • Collaborated with team members to streamline order delivery and enhance service speed.
  • Adapted quickly to changing menu items and promotions, providing up-to-date information to customers.
  • Engaged with customers to address inquiries, fostering positive interactions and repeat business.
  • Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
  • Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
  • Maintained clear communication with kitchen staff to guarantee accurate order fulfillment within established timeframes.

Brand Representative

Abercrombie & Fitch
11.2024 - 12.2024
  • Promoted brand awareness through effective product demonstrations and engaging customer interactions.
  • Assisted in developing marketing materials to enhance brand visibility and reach target audiences.
  • Collaborated with sales teams to align promotional strategies with overall business objectives.
  • Conducted market research to identify consumer trends and preferences, informing future branding efforts.
  • Maintained up-to-date knowledge of product features, benefits, and competitive positioning for informed customer engagement.
  • Supported execution of promotional events aimed at increasing brand recognition and customer loyalty.
  • Provided feedback on customer experiences to help refine branding strategies and improve service delivery.

Education

No Degree - Health Sciences

Boise State University
Boise, ID
05-2029

Skills

  • Customer engagement
  • Cleanliness standards
  • Hygiene practices
  • Cash handling expertise
  • Positive attitude
  • Teamwork and collaboration
  • Customer service
  • Cleaning and organization
  • Attention to detail
  • Reliability

Interests

I enjoy helping others and giving back to the community

Social Media

Working with children

Timeline

Brand Representative

Abercrombie & Fitch
11.2024 - 12.2024

Drive Thru Worker

Raising Cane's Restaurants
01.2024 - 04.2025

No Degree - Health Sciences

Boise State University

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