Assisted customers in locating products and providing information on features, pricing, and availability to enhance their shopping experience
Handled customer inquiries and resolved complaints promptly and professionally
Collaborated with team members to manage inventory, restock shelves, and ensure appealing and informative displays
Associate
Dunkin Donuts
03.2024 - 07.2024
I assisted customers with their orders at the counter and drive-thru, providing them with hot coffee, cold drinks, and other menu items.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Restoration Technician
PuroClean
09.2023 - 03.2024
Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as [Type] and [Type].
Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
Staff Member
McDonalds
08.2023 - 10.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Established positive relationships with customers and other staff members.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.