Max Phan
Independant
Avondale,AZ
2
Languages
3
years of professional experience
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Work History
Barista
4 Months- Prepared and served high-quality beverages in accordance with company standards.
- Managed inventory levels, ensuring timely replenishment of supplies to optimize operations.
- Trained new baristas on beverage preparation techniques and customer service skills.
- Implemented efficient workflows that improved overall service speed and customer satisfaction.
Seasonal Sales Associate
3 Months- Assisted customers with product selection and styling advice.
- Processed transactions efficiently using point of sale systems.
- Maintained a visually appealing store environment through merchandising standards.
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained store presentation standards, ensuring visual merchandising aligned with brand guidelines.
Student Success Specialists
3 Months- Assisted students in understanding mathematical concepts through personalized tutoring sessions.
- Conducted assessments to evaluate student comprehension and adjust teaching methods accordingly.
- Collaborated with teachers to align tutoring strategies with classroom curriculum and objectives.
- Assisted in organizing events and workshops to enhance student engagement.
- Developed and maintained digital resources for students, improving access to information.
Front Desk Receptionist
3 Years- Managed daily front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated appointment scheduling and maintained accurate records for client services.
- Processed cash and credit transactions efficiently, ensuring accuracy in customer purchases.
- Maintained organized cash register area, improving workflow and customer service experience.
Swim Instructor and Private Tutor
3 Years 4 Months- Developed personalized lesson plans to enhance student swimming skills and confidence.
- Conducted safety briefings and ensured compliance with water safety regulations.
- Mentored junior instructors in effective teaching techniques and communication strategies.
- Assessed student progress regularly, adjusting instruction methods to meet individual needs.
Team Member - Shift Lead
1 Year- Excellent customer service.
- Led shifts, trained new staff, and handled cash/closing duties.
- Thrived in a fast paced environment while maintaining accuracy and quality service.
Education
Associate of Science - Health Sciences
High School Diploma
Skills
Time management
Attention to detail
Exceptional customer service
Problem-solving
Cash handling
Team leadership
Customer service
Reliability and punctuality
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Barista
Xing Fu Tang
04.2026 - CurrentRead More
Student Success Specialists
Phoenix College
01.2026 - 04.2026Read More
Seasonal Sales Associate
Ralph Lauren
10.2025 - 01.2026Read More
Team Member - Shift Lead
Knottea Cafe
07.2024 - 07.2025Read More
Front Desk Receptionist
King Nails
08.2023 - 08.2026Read More
Swim Instructor and Private Tutor
Independant
04.2023 - CurrentRead More
Phoenix CC
Associate of Science from Health Sciences
Read More
Buena High School
High School Diploma
Read More