Max Pizer-Lippitz
Chicago
Summary
Enthusiastic professional with experience working in Cambodia and in customer-facing restaurant roles. Known for genuine hospitality, strong interpersonal skills, and the ability to coordinate effectively and solve problems in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Server/Busser
Wood
Chicago
04.2022 - 04.2023
- Ensured a premium guest experience by fostering a fun, friendly, and welcoming atmosphere for all patrons.
- Mastered evolving menu offerings to provide expert recommendations and address dietary inquiries.
- Maintained a high-standard dining environment by proactively clearing dishes, replenishing water, and ensuring table cleanliness.
- Managed back-of-house logistics by coordinating the timely cleaning of glassware and dishes, and polishing the glassware myself.
Crew Member
Chipotle
Chicago
06.2021 - 09.2021
- Delivered exceptional customer service in a fast-paced environment, greeting guests warmly and accurately fulfilling custom orders.
- Ensured high-quality food standards by preparing meats, salsas, and chips in strict accordance with recipe specifications and food safety guidelines.
- Optimized kitchen efficiency through constant communication with team members to monitor inventory levels and assist in high-traffic periods.
- Uphold rigorous sanitation protocols by cleaning equipment, managing waste disposal, and strictly adhering to COVID-19 safety regulations to protect staff and patrons.
- Managed digital and catering logistics by meticulously assembling online and large-scale orders to ensure 100% accuracy and timely pickup.
Research Intern
AMK Microfinance
Phnom Penh
06.2019 - 09.2019
- Conducted field interviews in rural villages with clients to gather accounts of their experiences with AMK.
- Analyzed findings to formulate more ethical and effective company lending guidelines.
- Engaged deeply with local culture by studying history, sharing in traditional cultural experiences, and immersing in customs, such as honoring Dak Ben in the lead-up to Pchum Ben.
Courtesy Associate
Mariano's Fresh Market
Chicago
04.2018 - 09.2018
- Enhanced the customer journey by providing efficient front-end support, including meticulous grocery bagging and maintaining a pristine storefront.
- Earned the most 'Customer Appreciation' awards in May and August for consistently delivering superior service and positive guest interactions.
- Provided a comfortable environment for Chinese patrons by translating and easing cultural differences.
Education
Bachelor of Arts - Economics, Statistics
University of Chicago
Chicago, IL12.2023
Skills
- Customer service
- Logistics coordination
- Team collaboration
- Menu presentation
- Table resetting, clearing
- Cleanliness maintenance
Affiliations
Intermediate fluency: Chinese, Spanish, French
Basic understanding: Hebrew
Basic understanding: Hebrew
Timeline
Server/Busser
Wood
04.2022 - 04.2023
Crew Member
Chipotle
06.2021 - 09.2021
Research Intern
AMK Microfinance
06.2019 - 09.2019
Courtesy Associate
Mariano's Fresh Market
04.2018 - 09.2018
Bachelor of Arts - Economics, Statistics
University of Chicago