Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

MAX RAHNER

Henderson,NV

Summary

Hardworking and adaptable, with experience helping teams run smoothly and deliver great service. I work well both independently and with a team, always focused on keeping operations efficient and guests happy. My goal is to grow while supporting restaurants in providing the best possible dining experience.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Bad Ass Coffee Of Hawaii
Las Vegas, NV
08.2024 - Current
  • Supported team in daily coffee shop operations and customer service tasks.
  • Assisted in training new staff on company policies and procedures.
  • Engaged with customers to provide exceptional service and resolve inquiries.
  • Contributed to maintaining cleanliness and organization of the café environment.

Manager

The Human Bean
Henderson, NV
02.2024 - Current
  • Managed daily operations ensuring smooth service and customer satisfaction.
  • Trained and supervised baristas in beverage preparation and customer service.
  • Implemented inventory management practices to maintain stock levels.
  • Enforced health and safety standards throughout the coffee shop environment.
  • Resolved customer complaints effectively to enhance overall experience.
  • Maintained cleanliness and organization of the workspace and equipment.

Sales Lead

The Vitamin Shoppe
Las Vegas, Nevada
07.2023 - 07.2024
  • Provided excellent customer service throughout the entire sales process from initial inquiry to purchase completion.
  • Took on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
  • Developed and implemented successful sales strategies to increase customer base and revenue.
  • Assisted with sales forecasting and planned to meet company overall sales growth goals.

Food Handler

Three Square Food Bank
Las Vegas, Nevada
01.2015 - 03.2020
  • Adhered to all local health codes and regulations regarding food storage and preparation.
  • Prepared a variety of foods according to recipes or personal judgment using various kitchen utensils and equipment.
  • Developed an efficient system for storing ingredients properly to ensure freshness.

Education

Associate in Science (A.S.) - Zoology

Through His Eyes University
Las Vegas
01.2021

Skills

  • Great at honing in different fields such as opening/closing
  • Stockroom management
  • Effective communication
  • Customer relationship management
  • POS systems
  • Customer engagement

References

  • Arturo Ramirez, Mentor, The Vitamin Shoppe, Regional Manager, (909) 900-2655, artram1997@gmail.com
  • Steve Katz, Mentor, MGM Resorts, Director Of Restaurant Operations, (702) 485-0678, jackiedougus@yahoo.com
  • Richard Tang, Friend, Mentor, Independent Contractor, Anti Money Laundering Regulatory Compliance, (702) 521-6139, rt4778@aol.com

Volunteer Experience

Food Handler, Three Square Food Bank, Las Vegas, Nevada, 01/01/15, 03/01/20, Adhered to all local health codes and regulations regarding food storage and preparation., Prepared a variety of foods according to recipes or personal judgment using various kitchen utensils and equipment., Developed an efficient system for storing ingredients properly to ensure freshness.

Timeline

Assistant Manager

Bad Ass Coffee Of Hawaii
08.2024 - Current

Manager

The Human Bean
02.2024 - Current

Sales Lead

The Vitamin Shoppe
07.2023 - 07.2024

Food Handler

Three Square Food Bank
01.2015 - 03.2020

Associate in Science (A.S.) - Zoology

Through His Eyes University

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