Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Max Rocha

Friendswood

Overview

12
12
years of professional experience

Work History

Corporate Trainer

Wholesale Electric Supply Co. Of Houston
Houston, TX
07.2012 - Current
  • Collaborate with corporate management to identify company training needs and scheduling.
  • Develop effective training manuals, modules and teaching aids.
  • Assist with setting up workstations and ensuring full system access for new employees.
  • Work with software development team on reported errors and bugs, and assist in deployment of release fixes.
  • Optimize business operations through the development of custom automation tools and applications.

Inside Sales

Wholesale Electric Supply Co. Of Houston
Houston
07.2012 - 05.2022
  • Answered customers' questions regarding products, prices and availability.
  • Collected customer feedback and suggested process changes to exceed customer satisfaction goals.
  • Conducted visits to collaborate with customers to better understand their product needs and recommend appropriate solutions.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Prepared and submitted reports to keep management informed of sales activities and progress.

Education

Bachelor of Science - Finance

University of Houston - Clear Lake
Houston, TX
05.2011

Skills

  • Employee Training
  • Training and Education Development
  • IT Systems Support
  • System Documentation
  • Automation Support for Daily Reports
  • Python Programming Language
  • Microsoft Power Platform
  • MySQL

Accomplishments

    Ironman Finisher

Timeline

Corporate Trainer

Wholesale Electric Supply Co. Of Houston
07.2012 - Current

Inside Sales

Wholesale Electric Supply Co. Of Houston
07.2012 - 05.2022

Bachelor of Science - Finance

University of Houston - Clear Lake
Max Rocha