Max Sagako
Euless,TX
Summary
Highly motivated individual currently pursuing a Bachelor's degree in Business Administration from Western Governors University. Eager to obtain hands-on experience in the warehouse industry while furthering my education. Seeking a role as a Warehouse Associate to gain valuable insights and practical skills that will complement my academic pursuits and future aspirations of transitioning into a leadership role within supply chain management or warehouse operations. Adaptable to diverse environments, I am committed to absorbing knowledge and understanding the intricacies of operational efficiency, thereby preparing myself to effectively lead and optimize warehouse processes in the future.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Cousins BBQ
Dallas, TX
06.2022 - Current
- Addressing guest inquiries and resolving issues promptly to provide exceptional customer service
- Collaborated with kitchen staff and servers, ensuring accurate and timely delivery of orders.
- Demonstrated strong task management skills to meet deadlines and deliver exceptional service amidst high-pressure situations.
- Performed closing duties by setting up workstations, sanitizing surfaces and replenishing supplies.
Picker/Learning Ambassador
Amazon
Irving, TX
07.2021 - 04.2022
- Accurately achieved daily and weekly productivity goals by efficiently picking and packing customer orders in a fast-paced environment.
- Conducted thorough inspections to identify defects and damages, ensuring shipment of only high-quality products
- Provided comprehensive training for new staff members regarding fulfillment center processes, safety guidelines, and efficiency targets.
- Reported damaged or defective items to supervisor promptly for investigation.
Unloader Associate/Shelf Stocker
Walmart
North Richland Hills, TX
04.2020 - 06.2021
- Ensured the safe unloading of incoming shipments from trucks by handling all items with care, minimizing the risk of damage
- Collaborated with team members and supervisors to optimize workflow and achieve daily productivity targets.
- Safety protocols and guidelines were strictly followed to ensure a secure work environment, with emphasis on the correct implementation of personal protective equipment (PPE) and handling of heavy machinery.
- Palletized goods for storage or transport utilizing shrink wrap machines and plastic banding equipment.
- Demonstrated a strong commitment to providing excellent customer service throughout vendor and customer interactions.
Education
Bachelor of Science - Business Administration
Western Governance University
Salt Lake City, UT05-2025
Associate of Applied Science - Information Technology – Cybersecurity
Tarrant County College
Hurst, TX05.2024
High School Diploma -
Trinity High School
Euless, TX06-2019
Skills
- Communication
- Conflict Resolution
- Emotional Intelligence
- Time Management
- Decision-Making
- Analytical Thinking
- Adaptability
- Problem Solving
- Team Management
- Customer Service
- Teamwork and Collaboration
- Self Motivation
Certification
Google Cybersecurity Professional Certification
Websites
Timeline
Crew Member
Cousins BBQ
06.2022 - Current
Picker/Learning Ambassador
Amazon
07.2021 - 04.2022
Unloader Associate/Shelf Stocker
Walmart
04.2020 - 06.2021
Bachelor of Science - Business Administration
Western Governance University
Associate of Applied Science - Information Technology – Cybersecurity
Tarrant County College
High School Diploma -
Trinity High School