Boundary Waters Camping/Portaging trips
Max Steiner
Madison
Summary
I am pursuing a Bachelor of Arts in Legal Studies with certificates in Criminal Justice and Business Entrepreneurship while planning on graduating in 2026. I am an avid traveler and am woking on branding/marketing different clothing brands!
Overview
4
4
years of professional experience
Work History
Bouncer
Mondays Bar
06.2023 - Current
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Proficient knowledge of establishment policies and local laws
- Assisted with operations management and organization of inventory
Customer Service Representative Intern
Trident Contract Management
10.2022 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Review client’s contract management environments and documented key metrics
- Assess client-defined contract management processes and documented click paths and errors
- Create step-by-step work instructions for contract management workflows
- Assist in data and documentation migration; uses import tools to manually migrate client data and documents
- Review the client service portal; analyze the client service and training portal objects, fields, and page layouts
- Handled escalated customer concerns with empathy and professionalism, resulting in satisfactory resolutions.
Manny/Nanny
Mr. and Mrs. McElgunn
05.2022 - 07.2023
- Childcare provider for two boys, aged 8 and 11
- Organized children’s daily schedules, planned fun and educational games based on children’s interests
- Managed all transportation and meals
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on sports dietary guidelines.
Class Instructor and Front Desk Manager
Forward Athletics
01.2021 - 05.2022
- Taught basic sports skills to a variety of ages of kids
- Facilitated coordination and communication of sports groups and administrative tasks
- Collaborated with colleagues to develop lesson plans and share best teaching practices, resulting in a more cohesive curriculum across Forward Athletics.
- Implemented differentiated instruction techniques to accommodate diverse learning needs, ensuring all students had equal opportunities for success
Education
Bachelor of Arts - Legal Studies
University of Wisconsin, Madison
Madison, WI06-2026
GED -
University of Wisconsin, Madison
Madison, WI06-2026
Skills
- Room control
- Team-work
- Driven and Hard-working
- Extremely Organized
- Patient and tolerance
- Integrity and honesty
Interests
Crime and narcotics show/documentaries
Legal Studies
Law School
Team Sports
Brand promotion and marketing events
Chilling with the amigos
Timeline
Bouncer
Mondays Bar
06.2023 - Current
Customer Service Representative Intern
Trident Contract Management
10.2022 - Current
Manny/Nanny
Mr. and Mrs. McElgunn
05.2022 - 07.2023
Class Instructor and Front Desk Manager
Forward Athletics
01.2021 - 05.2022
Bachelor of Arts - Legal Studies
University of Wisconsin, Madison
GED -
University of Wisconsin, Madison
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