Max Titterington
Fort Wayne,TN
Summary
Dedicated customer advisor with a strong background in problem resolution and client education. Proven ability to drive informed purchases and enhance customer satisfaction through effective communication and product knowledge.
Overview
3
3
years of professional experience
Work History
Gym Manager
Trevecca Nazarene College
Nashville, Tennessee
06.2024 - 08.2025
- Managed daily gym operations and ensured a welcoming environment for members.
- Oversaw equipment maintenance and ensured cleanliness throughout the facility.
- Conducted regular inspections of facilities to identify any potential hazards or maintenance needs.
- Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.
- Utilized well-honed decision-making skills to quickly and effectively find solutions to customer issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Customer Advisor
Spar International
Newtownards, Co.Down
06.2022 - 08.2023
- Recommended products tailored to customer needs and preferences, driving informed purchases.
- Resolved product inquiries and service issues to ensure customer satisfaction.
- Maintained product knowledge to inform customers effectively.
- Educated customers on promotions and loyalty program benefits.
- Processed transactions quickly and accurately at point of sale.
- Collaborated with team members to streamline processes and improve overall customer experience.
- Demonstrated a strong understanding of company policies and procedures.
Education
Bachelor of General Studies - Business
Purdue Fort Wayne
Fort Wayne, IN05.2026
Skills
- Customer service
- Sales techniques
- Product knowledge
- Understanding customer needs
- Client education
- Problem resolution
- Team collaboration
- Multitasking capacity
- Organizational skills
- Stock management
Affiliations
NCAA Division 1 Athlete, Purdue Fort Wayne, Men's Soccer
Timeline
Gym Manager
Trevecca Nazarene College
06.2024 - 08.2025
Customer Advisor
Spar International
06.2022 - 08.2023
Bachelor of General Studies - Business
Purdue Fort Wayne