Max Weisman
Willits,CA
Summary
Accomplished Regional Field Service Manager and Transformer Engineer with a proven track record at Linkus Enterprises, enhancing team productivity and customer satisfaction through effective management and technical skill. Expert in workforce management and PC hardware/software, I excel in developing high-performing teams, significantly improving operational efficiency. Strong leader and problem-solver. using independent decision-making skills and sound judgment to positively impact company success. Skilled in working under pressure and adapting to new situations and challenges.
Overview
14
14
years of professional experience
Work History
Regional Field Service Manager
Linkus Enterprises
02.2012 - Current
- Managed a team of field service professionals, promoting teamwork and collaboration for optimal results.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Led team of up to 15 service technicians in field activities.
- Improved customer satisfaction rates with timely resolutions to technical problems and consistent communication.
- Developed training programs for field service technicians, leading to increased skill sets and higher job performance.
- Reviewed time records for up to 15 employees to verify accuracy of information.
Transformer Testing Engineer
M.C.I.
01.2010 - 02.2012
- Conducted comprehensive routine tests on transformers to ensure proper functioning, enhancing overall reliability.
- Monitored manufacturing operations of electrical devices for compliance with safety protocols.
- Read and analyzed blueprints and project documentation to develop workflows and strategy.
- Evaluated power needs for various systems.
- Ensured compliance with industry standards and regulations during all stages of the testing process, mitigating potential risks to both personnel and equipment.
Education
Associate of Science - Computer Science
Mendocino College
Ukiah, CASkills
- Field Operations
- Managing service operations
- Tool and equipment maintenance
- Workforce Management
- Team Leadership
- Staff training/development
- Employee Development
- Payroll Administration and Timekeeping
- Data Management
- Desktops, Laptops, and Mobile Devices
- Proficient in PC Hardware and Software including Microsoft Office Suite
- Organization
Timeline
Regional Field Service Manager
Linkus Enterprises
02.2012 - Current
Transformer Testing Engineer
M.C.I.
01.2010 - 02.2012
Associate of Science - Computer Science
Mendocino College