Dedicated service assistant with strong attention to detail and a focus on guest relations. Proven ability to enhance customer experiences through effective communication and efficient order processing.
Overview
5
5
years of professional experience
2028
2028
years of post-secondary education
Work History
Service Assistant
City Vineyard
Manhattan, Ny
09.2025 - Current
Provided friendly customer service during busy shifts at a local vineyard.
Assisted in setting up and maintaining the service area for optimal guest experience.
Processed customer orders efficiently using point-of-sale systems.
Assisted in maintaining cleanliness and organization of dining areas.
Provided friendly and efficient customer service during busy shifts.
Supported team members by restocking supplies and inventory.
Collaborated with staff to ensure smooth daily operations.
Delivered menu information and recommendations to guests.
Monitored dining area for customer needs and satisfaction levels.
Cleaned and sanitized menus, tables and chairs when appropriate.
Checked tables and removed all dishes, glassware and utensils when guests finished meals.
Maintained cleanliness of store by organizing shelves and displays according to company standards.
Processed payments using a variety of methods, including cash, debit cards, and credit cards.
Took food orders, refilled beverages and offered menu item recommendations.
Made friendly conversation with customers to provide enjoyable bar experience.
Greeted guests with friendliness and professionalism.
Oversaw inventory in buffet and reported replacement needs to kitchen management.
Sanitation Supervisor
Aqoulina catering company
Manhattan, Ny
12.2024 - 08.2025
Oversaw sanitation protocols to ensure compliance with health regulations.
Trained staff on proper cleaning techniques and safety procedures.
Inspected kitchen and dining areas for cleanliness and hygiene standards.
Enforced safety guidelines to promote a healthy workplace culture.
Monitored employee performance in order to ensure that established standards of cleanliness were met.
Drove front end loader on regular basis to move materials.
Coordinated catering events and ensured smooth operations for various clients.
Supervised kitchen staff to maintain high food safety and sanitation standards.
Managed inventory and ordered supplies to meet catering needs efficiently.
Communicated with clients to confirm event details and special requests.
Monitored staff members at catering events and functions, providing in-depth instructions ahead of time.
Organized and oversaw banquet setup, service, breakdown, and storage of equipment.
Interacted with guests on a regular basis to ensure satisfaction with meals served at catered functions.
Inspected kitchen equipment regularly to make sure it was clean and functioning properly.
Program Assistant
Activo youth service group
Manhattan, Ny
10.2024 - 05.2025
Assisted in organizing youth programs and events for community engagement.
Coordinated logistics for workshops, ensuring materials were prepared and available.
Supported communication efforts by managing social media accounts and updates.
Facilitated participant registration and maintained accurate attendance records.
Fostered relationships to define programming needs and strengthen organizational standing.
Engaged children in interactive games and activities to promote social skills.
Assisted in organizing and setting up events for kids' engagement and entertainment.
Monitored children's safety during activities, ensuring a secure environment.
Maintained cleanliness and organization of the area for optimal use.
Contractor
My dads personal business
The Bronx, New York
08.2020 - 04.2021
Managed daily operations for a family-owned business.
Assisted in developing marketing strategies to attract new customers.
Organized inventory and ensured supplies were properly stocked.
Operated heavy machinery for various construction tasks and projects.
Followed safety protocols to maintain a secure work environment.
Assisted in site preparation and layout based on project specifications.
Utilized power tools such as saws, drills and sanders when necessary on projects.