Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maxcias Saint-Hilaire

Maxcias Saint-Hilaire

Naples

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

2
2
years of professional experience

Work History

Car Technician

Germain Honda
06.2024 - Current
  • Ensured quality control by strictly following manufacturer guidelines during repairs and installations.
  • Identified potential upsell opportunities based on client needs analysis, contributing to increased profitability.
  • Maximized vehicle longevity with comprehensive preventive maintenance services tailored to specific makes and models.

Team Leader

New York Pizza & Pasta
10.2023 - Current
  • Ensure workflow is smooth, train new arrivals, and help direct employees.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Team Member

Culvers
01.2023 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Certificate of Technical Studies - Vocational-Technical Education

Lorenzo Walker Technical College
Naples, FL
05.2025

High School Diploma -

Lorenzo Walker Technical High School
Naples, FL
05-2025

No Degree - General Studies

Florida SouthWestern State College
Fort Myers, FL
05-2025

Skills

  • Vehicle inspections
  • Customer service
  • Critical thinking
  • Marketing
  • Coding
  • Data entry
  • Quick Learner
  • Computer proficiency
  • Client relations
  • Problem-solving
  • Performance improvement
  • Analytical thinking

Languages

English
Native or Bilingual
French
Professional Working
sp
Limited Working

Timeline

Car Technician

Germain Honda
06.2024 - Current

Team Leader

New York Pizza & Pasta
10.2023 - Current

Team Member

Culvers
01.2023 - 11.2023

Certificate of Technical Studies - Vocational-Technical Education

Lorenzo Walker Technical College

High School Diploma -

Lorenzo Walker Technical High School

No Degree - General Studies

Florida SouthWestern State College

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Maxcias Saint-Hilaire