Maxene Brown
Magnolia,TX
Summary
Accurate and dedicated Lending background evaluates financial documentation and promotes positive client interactions. Works exceptionally well in fast-paced environments driven by tight deadlines. Employs critical eye toward document details and customer information to avoid errors and promote efficiency.
Overview
11
11
years of professional experience
Work History
Direct Loan Processor
Energy Capital Credit Union
08.2022 - Current
- Verify Documentation Associated With Loan Applications, Review, Process and Finalize All Loan Applications and Modifications, Balance General Ledgers, Process, Research and Reconcile General Ledger Entries
Online Banking Coordinator
First Community Credit Union
07.2018 - 08.2022
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Monitored customer accounts to detect irregularities or suspicious activity.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
Collision Administrator
Group 1 Automotive
06.2016 - 07.2018
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Examined transit damaged vehicles to determine degree of damage and submission of insurance claims.
Title Clerk
Cy-Fair Federal Credit Union
01.2013 - 06.2014
- Prepare tax and title documents to transfer ownership for vehicles and Home Equity loans.
- Released and filed customer records in a timely and accurate manner.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Process and finalize GAP insurance claims.
Education
Associate of Applied Science -
Lone Star College
12.2015
Diploma -
Cypress Ridge High School
05.2012
Skills
- Credit and Collections
- Loan Modification
- Data Entry
- Financial Service Solutions
Programs
- Microsoft Office
- Meridian Link
- Lexis Nexis
- Docu Sign
Timeline
Direct Loan Processor
Energy Capital Credit Union
08.2022 - Current
Online Banking Coordinator
First Community Credit Union
07.2018 - 08.2022
Collision Administrator
Group 1 Automotive
06.2016 - 07.2018
Title Clerk
Cy-Fair Federal Credit Union
01.2013 - 06.2014
Associate of Applied Science -
Lone Star College
Diploma -
Cypress Ridge High School
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