Maxi Simeon
Summary
My name is Maxi Simeon, and I hold a Master's Degree in Criminal Justice from American International College (AIC). At AIC, I developed expertise in criminal law, investigative procedures, and criminal psychology during my school years. My internship with the DEA provided hands-on experience in federal law enforcement and drug trafficking prevention. I am eager to begin my career in criminal justice, with a focus on law enforcement, criminal investigation, and public safety, and I am committed to positively impacting our communities.
Overview
5
5
years of professional experience
Work History
Security officer
MGM
01.2024 - Current
- Utilized advanced surveillance to detect and prevent suspicious activities and security breaches on the casino floor, hotel, and resort areas
- Maintained strong security presence, assisted guests with concerns and emergencies, provided first aid, and oversaw entry/exit points
- Conducted patrols, implemented anti-theft/fraud strategies, and collaborated with internal teams and law enforcement to address security threats and investigate incidents.
Customer Service Associate
Hertz Car Rental
05.2021 - 12.2022
- Resolved customer issues and complaints over the phone with a calm, friendly demeanor.
- Entered and managed customer data in the computer system.
- Transported Vehicles between departments efficiently.
- Reviewed customer account information to identify issues and provide solutions.
Security officer
Allied Universal
08.2019 - 12.2022
- Conducted patrols, secured entrances/exits, manned security stations, and prevented unauthorized access
- Responded to emergencies, administered first aid, secured scenes, and detained individuals as necessary
- Investigated disturbances, used de-escalation techniques, and monitored entrances to prevent theft and maintain security.
Education
Master of Science - Criminal Justice
American International College
Springfield, MA05.2024
Bachelor of Science - Criminal Justice
American International College
Springfield, MA05.2023
Montachusett Regional Vocational Technical School
Fitchburg, MA05.2019
Skills
- Leadership
- Communication
- Compassion
- Time Management
- Active Listening
Languages
Haitian Creole
Native or Bilingual
Timeline
Security officer
MGM
01.2024 - Current
Customer Service Associate
Hertz Car Rental
05.2021 - 12.2022
Security officer
Allied Universal
08.2019 - 12.2022
Master of Science - Criminal Justice
American International College
Bachelor of Science - Criminal Justice
American International College
Montachusett Regional Vocational Technical School