Maxie Luckett
Chicago
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Field Museum
10.2018 - 10.2021
- Serviced customers through exhibit management, cashiering, and building clearance procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Sports Camp Coach
Metrosquash
- Trained children in squash, enhancing skills and fostering a love for the sport.
- Managed fitness programs at facility to promote health and wellness.
- Collaborated with coaches to develop comprehensive lesson plans tailored to diverse skill levels.
Salesperson
Vector Marketing Company
07.2024 - 11.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Clerical Assistant
Olive-Harvey College
01.2023 - Current
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
Education
Associate of Arts - Graphic Design
Olive-Harvey College
Chicago, IL05-2026
High school -
Hubbard high school
Chicago, ILSkills
- Project ideas
- Leadership
- Teaching cadets
- Customer service
- Work ethic and integrity
- Cash handling
- File organization
- Microsoft office
- Active listening
- Critical thinking
- Problem resolution
- Computer proficiency
Awards
- First place track
- Second place tournament award
- JCLC award
- Honor roll award 2 years in a row
- 8 parade ribbons
- Chorus compassion award first place
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Accept no one's definition of your life; define yourself.
Harvey Fierstein
Timeline
Salesperson
Vector Marketing Company
07.2024 - 11.2024
Clerical Assistant
Olive-Harvey College
01.2023 - Current
Customer Service Representative
Field Museum
10.2018 - 10.2021
High school -
Hubbard high school
Sports Camp Coach
Metrosquash
Associate of Arts - Graphic Design
Olive-Harvey College
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