Maxim Zharov

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in the repair(Appliance/HVAC) industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

I am currently in a java boot camp for software testing and am scheduled to complete my cohort mid April 2023. I am knowledgeable in Sql,Selenium And Java as a whole. Although I do not have much experience in this particular line of work, I am slowly but surely progessing towards a more professional aspect of understanding in software testing.