Maximelliene Schornack
Metairie,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Cafe Supervisor
QED HOSPITALITY
04.2023 - Current
- Managed opening and closing duties to facilitate restaurant operations
- Responsible for assisting the store manager in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members
- Assist in training, customer service, product knowledge and education, encouraging safe work environment
- Directly supervises the barista and lead barista positions and acts as the manager on duty in the absence of the store and/or assistant manager.
Jack Rose Server
QED Hospitality
04.2023 - Current
- Onboarded and delivered exceptional client service to 200+ customers per shift during peak times
- Manages POS and CRM system and orders 50+ items per hour with zero error
- Memorized over 100+ different menu items and helped guide guests to their ideal dining experience.
Lead Server
Gyukaku Japanese BBQ
New Orleans, LA
10.2020 - 04.2023
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Cocktail Server
Bayou Bar - QED Hospitality
New Orleans, LA
10.2018 - 10.2019
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Education
Bachelors of Science - Tourism and Business Management
Centro Escolar University at Manila
04.2016
Skills
- Data Oriented
- Attention to details
- Excellent communication Skills
- Multitasking
- Microsoft Office
Personal Information
Title: Cafe Supervisor / JackRose Server
Timeline
Cafe Supervisor
QED HOSPITALITY
04.2023 - Current
Jack Rose Server
QED Hospitality
04.2023 - Current
Lead Server
Gyukaku Japanese BBQ
10.2020 - 04.2023
Cocktail Server
Bayou Bar - QED Hospitality
10.2018 - 10.2019
Bachelors of Science - Tourism and Business Management
Centro Escolar University at Manila