Suede Daniel
Creedmoor,NC
Summary
I am a hardworking and results-oriented employee with time management abilities and interpersonal skills. I bring talents in communication, marketing, and managing multiple operations for diverse audiences and needs. I anticipate roadblocks to manage concerns proactively and can quickly solve problems and collaborate with co-workers to create a cohesive, goal-oriented team. I have developed strong communication and customer service skills in fast-paced, customer-centric environment and bring an energetic and uplifting vibe that brings light to any and every space.
Overview
5
5
years of professional experience
Work History
Cafe Supervisor
UNC Student Stores
08.2022 - 12.2024
- Used teamwork and problem-solving skills to efficiently move through rush hours or instances with a multitude of items
- Collaborated with co-workers and managers so ensure a smoothly-run store
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
- Led a team of baristas to deliver consistent high-quality beverages and food items to customers.
Hostess
Olive Garden
05.2022 - 08.2022
- Utilized a courteous and professional manner when handling guest inquiries and concerns while tending to the needs of over 200-300 customers per day
- Communicated with servers about new tables, changes in food availability and customer comments
- Developed long-term relationships with customers to increase opportunities for repeat business
- Worked as a team with managers, other hosts, and serving staff to ensure not only an efficient and stress-free work environment but a warm and inviting environment for customers as well.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Personal Shopper
Harris Teeter
05.2020 - 08.2021
- Satisfied customers with quick, accurate service under tight deadlines
- Used excellent verbal and problem-solving skills to engage customers in conversation and effectively determine needs and requirements
- Hand-picked 500-600 items daily and made sure to uphold quality and efficiency standards when shopping and delivering items to customers
- Assisted teammates with daily tasks during peak periods
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Associate of Arts -
Vance Granville Community College
Henderson, NCBachelor of Arts - Journalism And Media
University of North Carolina At Chapel Hill
12.2024
Skills
- Excellent Written and Verbal Communication
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Technology
- Goal-Oriented
- Reliable and Trustworthy
- Adaptable
- Multitasking
- Creative Thinking
- Problem-Solving
- Team Collaboration
- Marketing initiatives
- Customer engagement
Languages
Spanish
Professional Working
Timeline
Cafe Supervisor
UNC Student Stores
08.2022 - 12.2024
Hostess
Olive Garden
05.2022 - 08.2022
Personal Shopper
Harris Teeter
05.2020 - 08.2021
Bachelor of Arts - Journalism And Media
University of North Carolina At Chapel Hill
Associate of Arts -
Vance Granville Community College
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