Maximiliano Cardenas
Maywood,IL
Summary
Driven Business Management student with customer service experience and expertise in communication, teamwork, and problem-solving. Engaged in international business collaboration through X-Culture and COIL programs. Committed to advancing a career in business management while enhancing leadership and professional capabilities.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Guest Advocate
Target
Melrose Park, Illinois
11.2024 - Current
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Executed accurate drive-up and order pickup item retrieval, ensuring guest convenience and satisfaction.
- Facilitated smooth register transactions and provided self-checkout support to enhance guest experience.
- Processed customer returns and exchanges in accordance with Target’s guest service policies.
- Supported team members during busy checkout and service periods, contributing to efficient operations.
Education
BBA - Business Management
Dominican University
River Forest, IL05-2028
Associate of Arts - Business Management
Triton College
River Grove, IL08-2026
Skills
- Point of sale
- Retail operations
- Customer service
- Team collaboration
- Conflict resolution
- Effective communication
- Bilingual communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Varsiry Tennis Most Valuable Player( MVP)- Proviso East High School, 2024
Affiliations
- Varsity Soccer- Proviso East High School
- Varsity Tennis- Proviso East High School
- Proviso East Math and Science Academy (PEMSA)- Completed specialized academic program, 2024
Timeline
Guest Advocate
Target
11.2024 - Current
BBA - Business Management
Dominican University
Associate of Arts - Business Management
Triton College