Kahlan Eccles
Englewood,CO
Summary
Early-career guest service professional with experience in customer support, point of sale, and cash handling. Known for clear communication, problem-solving, and creating positive guest experiences in fast-paced settings.
Overview
1
1
Language
2
2
years of professional experience
Work History
Guest Advocate
Target
Lakewood, Colorado
11.2025 - Current
- Welcome guests and offer helpful support across the Target sales floor.
- Support guests with returns, exchanges, and payment-related questions.
- Direct guests to products, services, and store locations.
- Handle checkout payments through Target register and self-checkout systems.
- Support Drive Up and Order Pickup processes, ensuring timely and accurate guest service.
- Provide assistance to various departments to maintain workflow efficiency.
Restaurant Hostess
Dennys Diner
Lakewood, Colorado
10.2024 - 12.2024
- Welcomed customers upon arrival at the diner and escorted them to their tables.
- Managed waitlist and assigned seating to optimize customer experience in busy diner setting.
- Handled reservations, waitlists, and special requests for large parties to enhance service quality.
- Coordinated with servers to ensure efficient table flow and timely guest seating.
- Answered phone calls for reservations and takeout orders.
- Provided menus and explained daily specials to arriving guests.
- Maintained a clean host stand, lobby, and waiting area.
Cashier
Water World
Federal Heights, CO
05.2024 - 08.2024
- Oversaw cash register operations in various areas of the water park to enhance guest service.
- Resolved payment inquiries and refund requests, contributing to guest satisfaction and trust.
- Assisted guests by giving directions.
- Constant communication with guests and other employees to fulfill daily duties, including the needs of the park.
Education
High School Diploma -
Sheridan High School
Denver, CO05-2026
Skills
- Customer service
- Guest relations
- Point of sale
- Cash handling
- Order fulfillment
- Order management
- Conflict resolution
Languages
Spanish
Limited
Timeline
Guest Advocate
Target
11.2025 - Current
Restaurant Hostess
Dennys Diner
10.2024 - 12.2024
Cashier
Water World
05.2024 - 08.2024
High School Diploma -
Sheridan High School